Posted:
4/17/2025, 5:29:13 AM
Location(s):
Tijuana, Baja California, Mexico ⋅ Baja California, Mexico
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Workplace Type:
On-site
Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.
Job Description
About IntegonOur Benefits
Full paid during training
Nine days of Paid Time Off (PTO) in addition to regular vacations
Fully reported wages to IMSS and Infonavit
Weekly food vouchers of $316 MXN
Weekly Payment
Life and burial insurance
Parking On-site
Wellness Center On-site
Exclusive coffee shop on-site
Special discounts at establishments
Employee Referral Program
Monthly activities and celebrations
About the role
This department provides processing support to internal/external customers and business partners. This job utilizes a variety of systems and channels to complete a wide range of assignments comprised of multiple tasks.
Key Responsibilities:
Processes data in accordance with internal and external business requirements and documented guidelines
Process insurance-related documentation queues by verifying extracted data, comparing against physical documentation for accuracy, reentering changes and updating system of record to ensure accuracy and completeness of database information.
Provides service, information and procedural guidance to customers.
Handles unique or complex customer interactions
Utilize established procedures to guide decision-making
Receives and responds to an assortment of communications with internal and external teams, agents, consumers and/or business partners
Identifies need for process changes and assists with creating and maintaining standard policy and procedure documentation
Education and Experience
High School Diploma or Equivalent , even if the physical document is not available.
Functional Skills
Ability to multi-task (i.e. talking and typing simultaneously)
Proficient in Microsoft Office (Word, Excel, Outlook) and basic internet skills
Professional verbal and written communication skills
Ability to navigate through multiple systems.
Fully Bilingual (English/Spanish)
Start date: May 2nd 2025
Last day to apply: April 18th 2025
Apply today and be part of our team!
At Integon, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
In the event you need assistance or accommodation in completing your online application, please contact Integon via WhatsApp at 664.203.4492
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Website: https://www.allstate.com/
Headquarter Location: Northbrook, Illinois, United States
Employee Count: 10001+
Year Founded: 1931
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Banking ⋅ Finance ⋅ Financial Services ⋅ Insurance ⋅ InsurTech ⋅ Venture Capital