Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Summary
Caterpillar’s Construction Industries Services Division (CISD) is hiring an Senior Sales Support Consultant for our Retail and Small Core customers. The role supports the LATAM territory (Central and South America), acting as a market specialist and subject matter expert for strategic Retail and Small Core Aftermarket solution development within Construction Industries. The Senior Sales Support Consultant will pinpoint and prioritize key lost opportunities in Retail and Small Core, driving solution development through the Construction Industries Services Division.

What You Will Do (Job Duties)
• Identify “Moments that Matter” and gather on Voice of the Customer/ Voice of the Dealer/ Voice of the Business and data insights to define CI retail customer requirements for highest areas of lost retail opportunity in LATAM
• Work through key partners to pilot compelling integrated services offerings relevant to Construction Industries Retail and Small Core customer needs in LATAM
• Regionalize central Go-To-Market framework consisting of definition of winning, execution plan & preparation, marcomm, training and governance
• Help Monitor priority LATAM dealer’s Retail and Small Core SGPs and implementation of the Winning Recipe and support Area Sales Reps in the field as needed to support Retail and Small Core STU growth.
• Own Retail Sales Variance strategy and quarterly retail campaign strategy and execution for the region.

What You Have (Skills & Experience)
• Excellent communication, presentation, and interpersonal skills; Demonstrated ability to communicate complex concepts clearly and persuasively based on the audience.
• Ability to create/enable behavioral changes in organizations and motivating others inside and outside the Caterpillar to improve performance.
• Ability to work independently with urgency, innovate and deliver results
• Strong project leadership capabilities, excellent communication skills and organization

Basic Requirements:

• Bachelor Degree

• English and Spanish Pre Advanced

• 5+ years of experience in the industry

Top Candidates Will Also Have

• Experience working with the dealer marketing and sales operations processes

• Experience with Aftermarket parts and service offerings or developing go-to-market for products or services

• Prior background working with the retail customer base

• Portuguese Basic

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Posting Dates:

agosto 16, 2024 - agosto 28, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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