Job Posting Title

Unit Manager - Toronto

Job Category

FIR Service Delivery

Language Requirements

English / Anglais

Flexible Work Agreement Type

On site / Sur place -

Posting End Date

2024-10-23

Job Grade

L1 Zone B

Pay Range

Commensurate with Experience / Selon l’expérience

Job Summary

Reporting to the Manager, ACC Operations, the Unit Manager is accountable for the safety, service, budget, specialty personnel, and stakeholder relations at the delegated specialties.

The Unit Manager is accountable and provides leadership to a team of Air Traffic Controllers and Team Supervisors. They act as change agents with the implementation of new technology, procedures, or programs.

Job Description

What NAV CANADA offers you:

• Very competitive pay and flex benefits you can tailor to your needs
• Generous vacation, defined benefit pension, wellness days, and paid sick days
• Challenging, innovative work environment
• A rewarding career and many opportunities for growth and development
• Challenging, team-oriented work environment 
• Diverse and inclusive workforce

In this role you will:

• Ensure the safety, service, and quality of ACC services delegated within your scope of responsibility in collaboration with supervisors and Managers, ATS Quality Standards (MAQS).
• Be responsible for leading a team including hiring, coaching, mentoring, and developing a high performing and highly engaged team.
• Develop and implement corrective action plans to address deficiencies in accordance with the Safety Management System (SMS) program and identify trends to improve safety and service.
• Ensure OI investigations are completed and collaborate with all stakeholders involved.
• Ensure operation practices comply with the Fatigue Risk Management Program.
• Be responsible for planning, training, and managing both the Emergency Response and Business Continuity Planning.
• Support Air Traffic Services (ATS) Standards by ensuring staff meet all licensing, medical, and proficiency requirements required for their positions.
• Act as local point of contact for NAV CANADA for identified operational issues.
• Develop and manage budgetary plans and forecasts based on operational requirements and priorities.

What you bring:

Education:

• Successful completion of secondary school.

Experience:

• 3 years of leadership experience managing a diverse team.

Knowledge and Abilities:

• Knowledge and understanding of the aviation industry.
• Knowledge and understanding of the Canadian Air Navigation System and Air Traffic Management.
• Ability to foster a climate conducive to an engaged workforce by promoting company values of respect, excellence, and service.
• Demonstrated ability of strong time management and judgement to prioritize multiple tasks of varying urgency.
• Ability to manage large, complex initiatives.
• Strong organizational skills with the ability to work in a fast-paced environment and manage multiple deadlines and priorities.

How others describe you:

• Strong leadership skills with the ability to mentor and develop an engaged team.
• Strong time management skills and the ability to manage large, complex initiatives and deadlines.
• Strong interpersonal skills with the ability to build and manage relationships with various internal and external stakeholders including airport operators, Transport Canada Regional inspectors, customers and union representatives.
• Strategic and analytical thinking skills with the ability to make strong decisions that have a positive impact on service delivery.
• Good financial and budget management skills.
• Excellent communication skills (written and verbal) with demonstrated ability to collaborate and influence at various levels.

Working Conditions:

• This position is based in Toronto ACC and is classified as an on-site position. This position is not eligible for a flexible work arrangement.
• Occasional travel required.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for an interview will be contacted.

-