Posted:
9/8/2024, 5:00:00 PM
Location(s):
Chicago, Illinois, United States ⋅ Illinois, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
IT & Security
Workplace Type:
Remote
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Position Overview
We are looking for an experienced Change Management Specialist to join our team. The role necessitates close collaboration with various departments, from IT to business units, to ensure that changes meet technical requirements and advance business goals. They are instrumental in leading change, marrying agility with risk management to drive the organization forward.
Key activities include:
Facilitate Change Advisory Boards (CABs): Leading these vital groups to review and make informed decisions on change requests, playing a crucial role in the decision-making process.
Facilitate process adoption for new technologies
Training new users with processes and tools
Act as a subject matter expert, providing users with process guidance when submitting changes
Navigating Requests for Change (RFCs): ensure requests align with company goals
Conflict resolution: Utilizing problem-solving skills to address and resolve disputes related to changes, maintaining harmony and alignment with business objectives.
Transition management: Ensuring a smooth transition of changes from development to operations
Mitigate risks and reduce post-release issues: assessing each change, anticipating conflicts, and strategically scheduling changes to avert business disruptions.
Preferred Qualifications
Bachelor's in a related field
2-5 years as a Change Specialist
Understanding of IT infrastructure, including cloud environments
ITIL certification
Certified Change Management Professional (CCMP) preferred
Project Management Professional (PMP) preferred
Risk management certifications preferred
#LI-DB1
#LI-HYBRID
Bachelor's in a related field
2+ years as a Change Specialist experience
Our U.S. Benefits include:
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].
Website: http://www.motorolasolutions.com/
Headquarter Location: Chicago, Illinois, United States
Employee Count: 10001+
Year Founded: 1928
IPO Status: Public
Last Funding Type: Post-IPO Equity
Industries: Cyber Security ⋅ Telecommunications ⋅ Video