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Job Title:

Business Operations Manager

Department:

Undergraduate Education | Academic Enrichment

Reporting to the Associate Vice Provost of Academic Enrichment, the Business Operations Manager (BOM) is responsible for supporting operational and administrative functions for the Academic Enrichment (AE) team. Provides strategic support and collaborates with the leadership of all AE programs to elevate and progress goals, priorities, and strategic plans of these programs.

 

The BOM is an experienced and highly resourceful team player and operates with independence under general guidance, performing varied tasks with judgment and consistency. They must be able to handle and prioritize multiple projects at once, and utilize MS 365 while demonstrating excellent relationship building and customer service practices when working with end users.

 

Executive Assistance

Develops and maintains a strong network with equivalent staff in academic, and key leadership offices to advance the mission and goals of AE. Manages the AVP's calendar through coordination of commitments with competing priorities. Coordinates AE directors and staff meetings and supports hiring processes as necessary. At the request of the AVP, attends key meetings, records concise and accurate minutes with appropriate distribution. Coordinates meeting support for AE-related campus wide committees such as Honors and Scholars Faculty Advisory Committee, Honors Directors, and other stakeholder meetings related to AE’s campus wide presence.

 

HR and Fiscal Support, Building Coordinator

Informal resource for AE Staff in aspects of OSU systems and processes (Workday; Purchasing and HR). Pcard manager for AE and units. Manage departmental email distribution groups.

 

Building coordinator for the Kuhn Honors & Scholars House, a designated historical building. Develops, manages and works to build consensus with various OSU departments (FOD, Public Safety, Lock and Key Services, Custodial, Landscape, Building Wrap, Surplus, Mail and Shipping Services, PARE, University Architect, Facility Design Construction, OCIO, CampusParc) to address building needs. Manage Kuhn facilities and maintenance requests, mail services, and general maintenance needs of the building. Handles day-to-day house support functions such as AV, building management, ordering of office supplies, and providing special events support.

 

Student Manager

Provides leadership to 3-4 AE Student Leads and 7-10 AE Student Assistants. Oversees all functions of the Kuhn front desk. Manages and coordinates training and support for the front desk student staff. Oversees Student Lead coordination of student staffing schedule as well as all HR functions for student staff including performance evaluation to support organizational goals. Coordinates with the Student Employment Experience (SEE) on behalf of AE units to ensure student workers are engaged in a meaningful and impactful work experience.

 

Performs other project and duties as assigned.

Education/Experience

Required: Bachelor's degree or equivalent experience; 4 years of relevant experience. Demonstrated ability to manage and complete projects; Substantial experience in computer applications, including professional use of Microsoft office products.

Desired: Advanced degree in relevant field may be desirable. Experience in a higher-education environment, 4-8 years of relevant experience preferred. Strong communication, interpersonal, organizational, and facilitation skills; Proven ability to work independently and collaborate as part of a team.

Additional Information:

Career Roadmap

Function: Business Planning and Operations

Sub-Function: Business Operations

Career Band: Individual Contributor – Specialized

Career Level: S3 Senior

The salary range for this position is $70,100 - $74,300. The offer for this position will fall within this range based on internal equity, unit's available budget, and the candidate's qualifications.

Location:

Student Academic Services (0160)

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.