Job Classification:

Investment Management - Investment Operations

A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers!

If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today. At PGIM, You Can!

What you will do:

PGIM Real Estate Loan Services is seeking a Senior Insurance and Tax Servicing Specialist who will primarily conduct review of loan documents on all new loans, as it relates to insurance requirements. They will use their excellent communication skills to liaise with borrowers, insurance agencies, 3rd party agencies, and prior servicers for various projects and will work closely with other internal teams to provide outstanding service.

This team is following a hybrid arrangement and are in the office in Dallas, Texas at least 3 times a week, however we are open to considering remote candidates with significant commercial insurance servicing experience.

What you can expect:
 

• Notify borrowers of expirations/deficiencies, where insurance does not align with loan documents.
• Audit insurance renewals, completing comparison against the Insurance Module and documents received.
• Obtain evidence of renewal of certificates/policies/policy endorsements.
• Access 3rd party/Agency systems in order update waiver backup, as needed.
• Complete insurance disbursements, as needed.
• Assist Borrowers/Agents re: incoming inquiries involving insurance disputes, insurance requirements, premium payments and cancellation notices.
• Identify loans where expired insurance requires force placed insurance.
• Connect with Asset Management and Servicing, as necessary.
• Assist with Escrow Analysis and Tax payments, as needed.
   

What you will bring:
 

• 5+ years of experience with commercial insurance (Real Estate)
• A detailed understanding of loan terms, complex loan documents, capital structures, pooling, investor reporting and servicing agreements, servicing functions, and process flows.
• Proven written/verbal communication, analytical, and problem-solving skills
• Ability to multi-task and work independently in a time sensitive environment.
   

What will set you apart?
 

• Experience with HUD/FHA, Fannie Mae and/or Freddie Mac
• Property and Casualty Insurance License
• PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.
   

What we offer you:
 

• Medical, dental, vision, life insurance and PTO (Paid Time Off)
• Retirement plans:
• 401(k) plan with generous company match (up to 4%)
• Company-funded pension plan
• Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional health, and career development.
• Tuition Assistance to help finance traditional college enrollment, approved degrees, many accredited certificate programs, and industry designations.
   

To find out more about our Total Reward package, visit Work Life Balance | Prudential Careers

About PGIM Real Estate:

PGIM Real Estate is one of the largest Real Estate managers in the world and one of the nation’s largest full-service commercial, multi-family and agricultural real estate lenders and has been serving the commercial real estate market for over 125 years. We cover RE Debt, Equity, Agriculture, Public REIT securities, Defined Contribution, Private Equity, Impact Investing, Senior Housing and Mexico Industrial.

PGIM Real Estate strives to deliver exceptional outcomes for investors and borrowers through a range of real estate equity and debt solutions across the risk-return spectrum. Our scope of insights, rigorous risk management and seamless execution are backed by a 50-year legacy of investing in commercial real estate, a 140-year history of real estate financing and the deep local expertise of professionals in 32 cities globally.

Through our investment, financing, asset management and talent management approach, we engage in practices that ignite positive environmental and social impact, while pursuing activities that strengthen communities around the world. When you join our team, you’ll find yourself inspired by an inclusive company culture that believes that diversity of all kinds allows us to develop better and more innovative solutions for our clients.

Prudential Real Estate Loan Services, Inc (“PRELS”) is a subsidiary of PGIM Real Estate. PRELS manages a wide variety of mortgage investments that include Prudential’s General Account, Institutional, CMBS, Fannie Mae, Freddie Mac and FHA loans. The Company is a rated Primary, Master, and Special Servicer.