Posted:
2/17/2026, 2:29:09 PM
Location(s):
Perth, Western Australia, Australia ⋅ Western Australia, Australia
Experience Level(s):
Senior
Field(s):
Sales & Account Management
About RAC
With over 1.3 million members, RAC is one of WA’s most iconic and trusted brands. We are a purpose led organisation committed to connecting people to a shared purpose, fostering growth by removing obstacles, and leading change to create sustainable value for members by being the driving force for a better WA.
About the Role
As a Team Manager, you will play a key role in supporting leadership continuity and operational stability across our Joondalup and West Perth Contact Centres. Unlike a traditional Team Manager role, this position will not have a dedicated team initially. Instead, you will work closely alongside our existing Team Managers, shadowing, sharing leadership responsibilities, and stepping in to support teams during periods of leave, project work, or leadership upskilling. Successful candidates will have the opportunity to transition into a permanent leadership role aligned to a dedicated team as roles become available.
This role is ideal for a collaborative leader who enjoys variety, thrives in change, and is passionate about supporting teams and leaders to perform at their best. You will enable flexibility across the business while ensuring our consultants continue to deliver high-quality sales and service experiences that showcase the value of RAC products and services to our members.
What You Need to Know
Location: Joondalup and West Perth
Hours: 37.5 hours per week between 7:30am – 8:30pm, with a scheduled Saturday on rotation
What Will You Be Doing?
You will lead, coach and support teams across the Contact Centre to ensure consistent performance, engagement and member experience.
Key responsibilities include:
What We’re Looking For
As a member-based organisation, alignment to our values is essential, along with:
What Can We Offer You?
A career at RAC is more than just a job. We’re committed to creating an environment that supports growth, wellbeing and inclusion. You’ll enjoy:
We’re looking for an enthusiastic and adaptable leader who thrives in a culture of continuous improvement.
Click APPLY NOW and submit your CV outlining what you can bring to the team.
Applications close: COB Friday 13th March 2026
RAC reserves the right to close this vacancy early.
#BetterJourneysRAC
Website: https://rac.com.au/
Headquarter Location: Surry Hills, New South Wales, Australia
Employee Count: 11-50
Year Founded: 2010
IPO Status: Private
Industries: Communities ⋅ Information Technology ⋅ Internet ⋅ Risk Management ⋅ Social Media Advertising