Supervisor, Brokerage

Posted:
10/22/2024, 5:00:00 PM

Location(s):
Lakeland, Florida, United States ⋅ Florida, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.


 

Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn,  ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.


 

Department: Saddle Creek Transportation Services

Shift: Monday-Friday 8-5

Location: Lakeland, FL

SUMMARY

The Brokerage Supervisor manages the daily transportation operations within their division.  They ensure daily available truck capacity to ensure excellence in service to our customers while maintaining expected margins.  The Supervisor assists their leadership with development and planning for strategic growth of the department and customer.  The Supervisor is accountable for performing his/her duties consistent with the values and mission of the corporation.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Implement strategic policies to drive profitable growth in order to deliver company and customers goals.
  • Develop and maintain relationships with Saddle Creek customers and approved carriers/vendors.
  • Negotiate rates with carriers and customers in the spot market as needed.
  • Must become a proficient user of the SCTS TMS and other related systems and drive efficiencies through systemic improvements.
  • Assist with administrative duties to ensure customer requirements are met.
  • Work diligently with various Saddle Creek Corporation and Saddle Creek Transportation associates to deliver near flawless execution to our customer base.
  • Arrange loads for dispatch and make necessary system updates in accordance with departmental policies.
  • Ensure the accurate and timely preparation, processing, distribution and retention of all necessary reports and records regarding transportation operations.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. 
  • Other duties may be assigned.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

  • High School Diploma/ GED Required.
  • Bachelor's degree preferred. 
  • At least two (2) years of related experience and/or training in Transportation/Logistics
  • Freight Brokerage Experience Preferred

Knowledge, Skills, and Abilities

  • Ability to function in a high-stress, fast paced environment
  • Ability to build credible relationships with all levels of SCLS associates and management, as well as external vendors and customers
  • Working proficiency with MercuryGate TMS strongly preferred
  • Proficiency (intermediate or higher) in Microsoft Office (Excel, Word, Outlook) a must
  • Ability to set priorities, plan, organize, and manage multiple projects
  • Proven record of meeting goals and objectives working both individually and as part of a team
  • Ability to evaluate alternatives in order to make the best overall value decisions considering customer requirements, regulations, cost, and other factors
  • Must possess strong verbal and written communication skills

#LI-LB1

Benefits:

  • Benefits package including medical, dental, vision, HSA, and medical reimbursement

  • Annual bonus eligibility

  • 401(k) match

  • Vacation and holiday pay

  • Employee assistance and identity theft protection

  • Career development and opportunity for internal promotions

  • Tuition reimbursement for further education

  • Company paid life insurance and short term disability

Saddle Creek is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here. View the Pay Transparency Nondiscrimination Provision here. View the E-Verify Posting here.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to [email protected] and let us know your contact information and the nature of your request.