Logistics: This position is full-time (40 hours/week), Monday-Friday. Employees will work 8:00 AM - 4:30 PM. This role is on-site in Columba, SC.

What You’ll Do

• May perform any or all of the following in the enrollment of providers: determine the acceptability of provider enrollment applications (which may be used for the initial full application, re-enrollment, reactivation, or change of information); provide in-depth review and verification/validation of provider data; verifies provider data by use of information databases and various organizations/agencies to ensure authenticity; sets up/tests EFT accounts. Processes/enters/updates provider data information/applications into appropriate enrollment databases used in evaluating/tracking the processing of the application and/or updating of provider directories.

• Provides quality service and communicates effectively with external/internal customers in response to inquiries (correspondence, telephone). Obtains information from internal department, providers, government and/or private agencies, etc. to resolve discrepancies/problems. Supplies enrollment applications and general information on the enrollment process to interested enrollees.

• Contributes to and participates on special projects related to provider files. Assists Technical Support staff with testing system changes related to provider files. Assists with process improvements related to Provider Enrollment.

• Assists with provider education and provider services training.

To Qualify for this Position, You’ll Need

• Bachelor's degree or four (4) years of job-related work experience, including six months of experience working in an office environment.

• Working knowledge of word processing, spreadsheet, and database software.

• Good judgment skills required.

• Effective customer service and organizational skills required.

• Demonstrated verbal and written communication skills.

• Demonstrated proficiency in spelling, punctuation, and grammar skills.

• Basic business math proficiency required.

• Analytical or critical thinking skills required.

• Ability to handle confidential or sensitive information with discretion.

• Microsoft Office.

We Prefer That You Have

• Two (2) years of call center experience

• Bachelor's degree-in Business Administration or Health Administration.

• Medicare A/B MAC experience

• PECOS experience

• In-depth knowledge of provider certification process, claims processing operations/systems, pricing methodology, and discount programs. 

• In-depth knowledge of Medicare program instructions/regulations related to provider enrollment/issues. 

• Effective presentation skills.

What We Can Do for You

You are not alone. We are here to support you:

Our comprehensive benefits package includes:

• 401(k) retirement savings plan with company match

• Subsidized health plans and free vision coverage

• Life insurance

• Paid annual leave – the longer you work here, the more you earn.

• Nine paid holidays

• On-site cafeterias and fitness centers in major locations

• Wellness programs and healthy lifestyle premium discount

• Tuition assistance

• Service Recognition

What to Expect Next

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements.