Job Description:

Job Description Summary: We are seeking a highly skilled and empathetic Claim Examiner (amnuity) to join our team, specializing in death claims processing. This role is integral to ensuring a seamless claim process for our clients, handling every aspect of the claim life cycle with precision and care.

Essential Job Functions:

• Claims Processing: Validate coverage, confirm beneficiaries, and review and decision inbound requirements.
• Stakeholder Engagement: Correspond with agents, beneficiaries, and other departments regarding contracts, facilitating the receipt of outstanding requirements.
• Compliance and Accuracy: Ensure transactions are processed accurately and within the timeframe considered suitable by SEC and Brighthouse Financial guidelines.
• Fraud Detection: Report any potential fraudulent, money laundering, or unethical requests that have been reviewed.
• Customer Service: Provide elite customer service via letters or phone calls made internally or externally.
• Process Improvement: Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience.
• Support and Audits: Provide support for after-claim audits and assist on special projects as needed.

Experience and Qualifications:

• Education: High School Diploma required; Bachelor’s Degree preferred.
• Experience: 2-4 years of relevant insurance business experience.
• Skills:
  • Demonstrated ability to quickly learn servicing systems.
  • Strong understanding of the life and annuity industry.
  • Comprehensive knowledge of various policy types and their impact on claims.
  • Accounting knowledge is highly desirable.
  • Exceptional written and oral communication skills.
  • Ability to start quickly and show passion for delivering on the promise.

Work Environment:

• Remote Work: This position is fully remote. We will provide all necessary equipment, including a laptop, docking station, monitors, and headset.
• Travel: No travel required.

Join our team and contribute to our mission of delivering exceptional service and support to our clients during critical times. If you are passionate, detail-oriented, and ready to make a difference, we encourage you to apply.

Must have a valid US Indefinite Work Permit

 

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

 

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $52,500 - $97,500.

Full-time hires are eligible to participate in the DXC benefit program.  DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

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