If so, this role is made for you! 🚀

You’ll be joining an outstanding team that is deeply committed to providing world‑class service to our customers. 🤝

💼 What We Offer

At Maersk, you’re in the driver’s seat of your career. You’ll be trusted, empowered, and supported to take on new challenges and grow professionally. We offer a dynamic global career at the heart of world trade, giving you the opportunity to make a meaningful impact on a global scale. 🌍

With a presence in 130+ countries, you’ll have the chance to explore diverse career paths across borders, cultures, and disciplines. Wherever your ambitions lie, Maersk can help you get there. ✈️

We invest in our people through cutting‑edge development programs, competitive benefits, and a culture that celebrates performance and collaboration. Our employees are the foundation of our customer‑centric mindset and global success. 💙

📌 Key Responsibilities

• Manage and monitor the end‑to‑end shipment process
• Coordinate with various stakeholders involved in shipment handling
• Orchestrate the overall flow of shipments to ensure seamless execution
• Provide value‑adding business solutions through strong process understanding
• Resolve customer and stakeholder queries promptly and professionally
• Maintain a customer‑centric approach, preventing errors and ensuring continuous improvement
• Prepare and submit documentation accurately and on time
• Support cross‑sell and up‑sell initiatives and contribute to customer retention
• Adhere to SOPs and IOPs during daily operations
• Identify process deviations and proactively communicate them
• Respond to inquiries promptly and escalate issues when required
• Maintain effective communication, including participation in client calls
• Record and report performance insights to support service improvements
• Collaborate with KCMs and the Commercial team to strengthen customer relationships
• Comply with customer‑specific SOPs and monitor related KPIs
• Execute reports and tasks assigned by the Team Leader/Manager

🎯 What We’re Looking For

• Experience in Logistics or related fields
• Fluency in Spanish, English, and French
• Excellent communication and stakeholder management skills
• Strong customer‑centric mindset and passion for service excellence
• Results‑driven attitude with strong organizational skills
• Ability to work effectively under pressure
• Team‑oriented mindset and collaborative spirit 🤝
• Solid understanding of operational processes
• Sense of urgency and persistence in driving issues to closure
• Positive, proactive, and solution‑oriented attitude

#LI-GAUG1

We look forward to receiving your application in English!
Applicants must have the legal right to work in Europe at the time of application. Sponsorship is not available for this role.