At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

In this role, you will be responsible for overseeing the daily operations of the records management team, ensuring the efficient and compliant lifecycle management of physical and electronic records. You will lead a dedicated team of specialists, implementing rigorous recordkeeping policies and ensuring strict adherence to legal and regulatory requirements for retention, access, and secure disposition.

You will join a fast-paced environment where data integrity and security are our highest priorities. Here, you will bring your leadership expertise to a workplace that thrives on continuous improvement, helping our customers protect what they value most.

What You’ll Do

In this role, you will:

• Lead and Mentor Operations Talent: Supervise, train, and mentor a team of Records Management Specialists, delegating tasks and conducting performance evaluations to ensure a high-performing and engaged workforce.

• Manage the Records Lifecycle: Oversee the end-to-end lifecycle of records—from creation and indexing to retrieval and off-site storage—while coordinating with vendors for secure destruction in accordance with retention schedules.

• Ensure Compliance and Data Integrity: Implement and enforce organizational policies and International Organization for Standardization (ISO) standards, assisting in audits and identifying compliance risks to maintain the highest levels of data privacy and security.

What You’ll Bring

The ideal candidate will have:

• 2+ years of experience in a leadership or team lead role within warehouse operations, supply chain, or records management.

• Strong Knowledge of Records Principles: A deep understanding of records management best practices, industry standards (such as ISO 15489), and relevant data privacy laws.

• Exceptional Leadership Skills: Proven ability to manage, coach, and provide constructive feedback to a diverse team in a collaborative, fast-paced environment.

• Technical & Organizational Proficiency: High attention to detail with strong analytical skills and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).

What We Offer

• Competitive compensation and benefits aligned with your leadership experience.

• Flexible work options to support a healthy work–life balance.

• Generous paid time off and holiday allowances.

• Opportunities for continuous learning and professional growth within a global industry leader.

Call to Action

Ready to lead a team that protects the world's information?

Category: Operations Group