Essential Functions

• Responsible for the local care site and assists area Manager in hiring, coaching, evaluating, and assessing staff satisfaction and needs, and ensures adequate coverage through appropriate scheduling of staff.

• Coordinates with department managers to help solve problems and keep the site safe and secure.

• Ensures officers are properly trained and certified for their job requirements and records kept on certification and in service training.

• Supervises security staff which may include security officers, parking attendants/valets, or other related personnel.

• Hires, schedules, cascades communication to, evaluates, directs, and as needed, disciplines, or terminates personnel. Creates an environment conducive to employee engagement.

• Ensures policies and procedures are understood and followed by staff, and ensures staff is properly trained and, where needed, certified for their job requirements and certifies record keeping is current.

• Performs the duties of a security officer as a working supervisor, including responding to internal incidents, securing the campus, escorting visitors/patients/employees, completing reports, etc. May perform security specialty duties such as managing canines, handling training, overseeing safety, or emergency preparedness duties, but is primarily a supervisor.

• Reviews incident reports and ensures accurate and well-written documentation, gathers data and prepares reports as requested, and provides input on budget needs.

• May oversee security, safety, or other programs as directed (e.g. Taser, Hazmat, Emergency Drills, Lost and Found, etc.)

Skills

• Law Enforcement

• Hospital Security

• Interpersonal Communication

• Taser

• Security Service

• Communication

• Recruiting

• Scheduling

• Writing Documentation

• Incident Reporting

Physical Requirements

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.

• Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.

• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy.

• Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.

• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.