Sr. ServiceMax Business Analyst

Location: Pune

Experience: 8+ years

Job Description:

We are seeking a seasoned Sr. ServiceMax Business Analyst with over 8 years of experience in the field. The ideal candidate will possess a strong background in ServiceMax implementations and have a comprehensive understanding of business processes related to field service management.

Key Responsibilities:

• Analyze business requirements and translate them into functional specifications for ServiceMax.
• Collaborate with stakeholders to define project scope and objectives.
• Facilitate workshops and meetings to gather and document requirements.
• Design and configure ServiceMax solutions to meet business needs.
• Conduct system testing and support user acceptance testing.
• Provide training and support to end-users.
• Continuously assess and improve existing processes and systems.
• Stay updated with the latest trends in ServiceMax and field service management.

Requirements:

• 8+ years of experience as a Business Analyst, with a focus on ServiceMax.
• Proven experience in gathering and documenting business requirements.
• Strong understanding of field service management processes.
• Excellent analytical and problem-solving skills.
• Ability to work collaboratively in a team environment.
• Strong communication and interpersonal skills.
• ServiceMax certification is a plus.

Benefits:

We offer a competitive salary, comprehensive benefits, and opportunities for professional growth. Join us in driving excellence in field service management!