Information Technology – Impacting Lives

At NewYork-Presbyterian Hospital, Information Technology is at the forefront of our patient experience. Innovative technology, such as telehealth, remote patient monitoring, and robotics, drive our initiatives addressing large-scale challenges that will yield better outcomes for patients and their families.  Join our team to develop your career while creating solutions and services that will improve the health and well-being of the communities we serve. This is your opportunity to provide world class technology solutions that will directly impact the quality of a patient’s life. Start your journey with us today! 

Senior Analyst Information Technology Epic is responsible for providing intricate tactical and operational support for the implementation of Enterprise Clinical IT systems. Assists and facilitates the design, implementation, optimization, change management and issue resolution related to the enterprise system and the clinical and business workflows it supports. Requires experience working with enterprise systems such as the Epic
platform as well as the applicable clinical and/or business workflows.

Senior Analyst Information Technology EHR - Midtown

As a Epic Senior Analyst, you'll be at the forefront of providing vital support and troubleshooting for all applications and operational interfaces within our department. Your expertise will drive intermediate problem analysis, and you'll ensure meticulous documentation while swiftly escalating complex issues to the appropriate groups.

Additional responsibilities include:

• Supports the relevant departmental environment including all applications and operational interfaces. Performs intermediate problem analysis and troubleshooting, and maintains appropriate documentation.  Escalates complex issues to the appropriate group in a timely manner.
• Provides intermediate programming and/or analytical support for the relevant departmental system, subsystems, and related software products, in support of clinical and operational clients. Updates and maintains project plans, provide design and installation/support documentation. Creates or modifies change management procedures per departmental standards as necessary.
• Designs, configures and installs new programs, modifications or enhancements to existing systems. Analyzes modifications or enhancements to determine impact on existing production systems.
• Assist in designing, implementing, and optimizing new programs while assessing their impact on existing production systems.
• Provide programming and analytical support for our clinical and operational clients, ensuring the update and maintenance of project plans and installation/support documentation.
• Develop comprehensive test plans, conduct system tests, and partake in software upgrades and testing.

This position is based out of our corporate office in Midtown Manhattan. Travel may be required to our other NYP sites as needed. Hours are 9:00am-5:00pm.

Requires 4 days occasional on-site presence; therefore, should live within a commutable distance.  No relocation assistance available.

Preferred Criteria

• Degree or major in Computer Science
• Masters Degree
• ITIL Certification
• Lean Six Sigma Certification
• PMP Certification
• NYS Clinical licensure (Medical, Nursing, Pharmacy, or other relevant allied health professional)
• Epic experience

 Required Criteria

• Bachelor's degree  or equivalent  experience
• Epic Module Certification or obtained within twelve (12) months of employment