Office Administrator

Posted:
12/18/2024, 6:08:18 AM

Location(s):
Columbus, Ohio, United States ⋅ Ohio, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

WE WANT YOU! Roadmaster Drivers School, a Premier National Commercial Truck Driver Training School, and a subsidiary of Werner Enterprises, Inc., is currently seeking a highly skilled and motivated Office Administrator for our St. Louis location. This position will assist the School Manager, manage the administrative department and provide clerical and business support for all employees and students in addition to the responsibilities listed below.

What We Offer:

  • Immediate Full-Time Position Available 
  • Competitive Wages Paid Bi-Weekly
  • Health Insurance, Dental Insurance and Vision Insurance
  • Company provided Life and AD&D Insurance
  • Various other Insurance Benefits available 
  • Paid Vacation & Sick Time
  • 401(k) Retirement Plan w/ Company Match
  • Employee Stock Purchase Program w/ Company Match
  • Employee Perks Program through Abenity® 
  • Opportunities for Advancement 

Job Description

The Office Administrator position provides assistance to the School Manager and Placement Manager and is responsible for the overall management of the administrative function at the school. The Office Administrator and Receptionist must have the ability and drive to provide first-class business and clerical support for all employees and students and must be able to be a brand ambassador for Roadmaster. Other responsibilities include:

  • Preparing, maintaining and finalizing student files for all enrolled students
  • Responsible for collecting all required student file documents
  • Responsible for maintaining the accuracy of the student database
  • Prepare student status change forms and ensure student statuses are correct
  • Prepare student status reports, finance reports and attendance reports for management staff
  • Responsible for confidential student reports such as driving records, criminal records, and DOT results
  • Collect student payments for tuition, fees and other expense items
  • Prepare receipts and post all money received to company systems
  • Responsible for bank deposits, credit card batching, deposit reporting, invoices and reconciling school account
  • Responsible for preparing student graduation packages on a weekly basis
  • Prepare new employee pre and post-hire personnel files in conjunction with the Human Resources Department
  • Be able to professionally and effectively communicate with various vendors, corporate office and call center on an ongoing basis
  • Be able to answer multi-line phone system and route calls
  • Assisting the School Manager, employees, and students with clerical support as needed

Qualifications

  • Minimum High School graduate or equivalent
  • Minimum of 3 years verifiable office administrative experience preferably in clerical & office information systems
  • Strong organizational skills
  • Strong customer service skills
  • Clear and effective written and verbal communications using phone and email
  • Excellent attention to detail and desire to exceed expectations
  • Good time management skills and ability to complete work in a timely, accurate, and thorough manner
  • Team player who works well in a fast-paced environment
  • Able to maintain confidential information and privacy considerations
  • Must have computer skills and proficiency in Word, Excel, Outlook


• Responsible for packaging and maintaining student files for active students through graduation.
• Responsible for all new employee hiring packages and site personnel files.
• Responsible for all bank deposits and credit card batching.
• Responsible for adhering to all policies and procedures established for site administration as it pertains to corporate finance and accounting office.
• Responsible for preparing all class start files, student status reports and all student graduation packages as they occur.
• To advise the school director of all active student receivable and/or all class documents required for student files.
• To be professional and rational at all times. To maintain a high ethical standard in performing assigned duties. To work as a team player with admission reps. and school

staff members to maximize student enrollments and to promote company professionalism.
• Responsible for complete, correct and timely submission of all evaluations, forms, and required reports associated with site administration, and as requested.
• Perform duties with honesty, objectivity, truthfulness, integrity and high ethical standards.
• Understand the confidential nature of information with regard to all company activities including but not limited to policies, applicant data, student data, financial data, and accreditation and licensing, and agree to maintain that confidentiality even after separation from the company.
• All other duties and responsibilities as assigned.


AMERICANS WITH DISABILITY SPECIFICATIONS:

• Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Work Environment:

• Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.
• The noise level in the work environment is usually moderate.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

By clicking “Submit” you are expressly consenting to our  Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy.  All information collected will be handled and retained as explained in the Privacy Policy.