Work Flexibility: Onsite

We are delighted to present a new opportunity to join Stryker as a Senior Operative based in Malmo.

The Senior Operative ensures that the Stryker products are received, stored and shipped in a professional and timely fashion with the right quality. The Senior Operative continually improves this job`s activities to meet the customers’ expectations and needs.

Job Dimensions

• Customer Service Level (Delivery on time)
• Deliver the right items and amounts to the right address
• Cycle count every item minimum once every 12 months
• Stock Accuracy on lot level
• Acting on customer complaints in order to improve the root cause of the issue

Key Activities & Responsibilities

Inbound

• Receipt and entry of Stock Items into ERP system.
• Resolve and log discrepancies in deliveries from Suppliers.
• Preform putaway to stock.

Outbound

• Preparation and dispatch of customer orders.

Shipping Department

• Administration of necessary transportation documents.
• Transport booking of nonstandard orders.

Return Department

• Receipt of returned items.
• Quality check incomings returns.
• Process incoming returns to stock.
• Update and maintain return data.

Other activities

• Follow the current standard by following the SOP’s and work instructions.
• Continuously improving current standard.
• Actively participate in 5S activities and maintain 5S Standards.
• Actively participate in the cell status board meeting.
• Forwarding item and related documents for product complaints and recalls to the manufacturer.
• Entering non-conforming items to quarantine.
• Expiry date checks.
• Investigate customer complaints.
• Act to appropriately solve upcoming daily issues. Protect our customers.
• Ensure lot traceability on all inventory transactions.
• Perform cycle counting according to agreed procedure
• To act according to company policies and compliance rules to withhold Company Image.
• Actively rotated between workstations to prevent work injuries.
• Keeping the warehouse clean.
• Removing non-conforming product from stock
• Act to resolve daily issues
• Performing stock transfers & transactions
• Opening and closing product complaints and customer complaints

Your profile

Education

• Swedish and English both oral and written.
• High school or similar.
• Forklift truck training is a plus.
• Adequate IT-knowledge (E.g. Microsoft Office, ERP knowledge) is a plus.
• Dangerous goods training is a plus.
• Minimum 2 years of similar job experience.
• Lean and Six Sigma experience is a plus.

Competencies & Behaviors

• Service minded
• Persistent
• Good perception
• Accurate
• Positive
• Process oriented
• Loyal
• Stress resistant

About Stryker

Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

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