This role focuses on the business and process side of IT Asset Management (ITAM) using ServiceNow. They work with stakeholders to understand IT asset needs, design ITAM workflows, and configure ServiceNow's IT Asset Management (ITAM) modules (Hardware Asset Management Pro & Software Asset Management Pro). 

ServiceNow Developer:  

This role focuses on the technical development aspects of ServiceNow. They develop custom applications, integrations, scripts, and automations to extend the functionalities of ServiceNow beyond its out-of-the-box capabilities. 

ITAM Expertise: 

• Collaborate with business stakeholders to understand IT asset management needs and challenges. 

• Design and implement ITAM processes and workflows within ServiceNow's ITAM modules. 

• Configure ITAM modules for software license tracking, hardware asset management, and contract management. 

• Develop reports and dashboards to visualize IT asset data and optimize IT spend.

Development Skills: 

• Develop custom applications, scripts, and automations using ServiceNow scripting languages (e.g., JavaScript) to extend ITAM functionalities. 

• Integrate ServiceNow ITAM with other modules (e.g., ITSM, CMDB) for a holistic IT service management experience. 

• Integrate ServiceNow ITAM with external systems (e.g., accounting systems, license management tools) for data exchange and automation. 

Additional Skills: 

• Strong understanding of ServiceNow ITAM architecture, functionalities, and best practices. 

• Working knowledge of IT asset management principles and methodologies (e.g., ITIL, SAM). 

• Experience with ServiceNow development best practices and tools. 

• Excellent analytical and problem-solving skills. 

• Strong communication, collaboration, and interpersonal skills. 

• Ability to manage multiple projects simultaneously and meet deadlines. 

Certification: 

CIS - Software Asset Management (SAM) 

CIS – Hardware Asset Management 

CMDB Exposure. 

Our culture and benefits: DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;

• Extensive resources to support your onboarding and continual development including DXC University

• DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition

• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC

• More time to do the things you love with flexible leave options, including purchased leave

• Take time to give back with charitable and emergency services volunteer days

• Well-being matters to us and our Employee Assistance Program is there to support you and your family

How to apply & our commitment to you in return: If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume. In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time. Interviews and onboarding are conducted online, as part of us being a virtual-first company.

We are an Equal Opportunity Employer: DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities