Who We Are

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future. 

What We Offer

Location:

Bundang,KOR

At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

You’ll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.

Key Responsibilities

Create under supervision quotations/opportunities in ERP system and provide to customer. Dealing with limited volume

Create under supervision and maintain accurate Sales Orders in ERP

Escalate customer requirements not being met 

Handle customer inquires via phone, e-mail, and fax

Functional Knowledge

• Demonstrates conceptual knowledge of theories, practices and procedures within a discipline 

Business Expertise

• Applies general knowledge of business developed through education or past experience

Leadership

• No supervisory responsibilities; accountable for developing technical contribution

Problem Solving

• Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments

Impact

• Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines

Interpersonal Skills

• Exchanges straightforward information, asks questions and checks for understanding

- Response the customer inquiries for part, service, and cleaning related

- Handle customer inquiries via phone and e-mail

- Perform day to day Quotation, Order and Delivery process

- Perform the billing process to collect AR

- Shipment tracking and part expedition status monitoring

- Escalate customer requirements not being met

- Interface with internal stakeholders to get supporting from cross functional team

- Manage backlog to minimize aged one

- Coordinate quality claim and return process with Quality team and logistics

- Develop undertanding of customer requirements and relationship with customers

- Process the operation based on work instruction/Policy/training document

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

No

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.