Customer Business Manager - Wholesale

Posted:
3/6/2025, 4:00:00 PM

Location(s):
London, England, United Kingdom ⋅ England, United Kingdom

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

We are the company that brings a smile to children's faces. Our mission is to put a smile on 8 billion faces and we are led by our purpose to provide carefree moments to children all around the world. With our iconic Capri-Sun brand, we aim to be the best tasting, sustainable, no.1 kids' drink.

We are the ideal employer for thirsty people, who think in solutions, enjoy shaping a love brand and want to grow with us.

For our London, GB team, we are looking for a Customer Business Manager - Wholesale (Home based role with occasional travel to the office for meetings).

Scope and Impact

You will be a key member in continuing the brands turnaround since the Capri Sun Group took back control of the GB market in March 2024. We have 90%+ brand awareness and the number 1 still orange product and your task is to ensure this product is in every independent retail outlet in GB. You will embody the Capri Sun spirit, values and aim to generate millions more smiles.

    Your Tasks 

    • You are responsible for the expansion and further development of Capri-Sun within your allocated customers with full P & L responsibility (distribution, turnover, margin mix, sales, profit) 
    • You are the first point of contact for your customers, lead all negotiations and escalate where necessary 
    • Build a stakeholder map and influence the relevant stakeholders at your customers to ensure best in class visibility, promotions, brand activations and listings of the Capri Sun brand 
    • You constantly track and analyse markets, competition, customers, pricing, portfolio, placements and promotions to ensure you always have a winning customer plan 
    • You course correct if your plan is not working and the financial targets are not being achieved 
    • You are responsible for cost planning and cost notifications regarding projects and activities of your customers
    • You own forecasting & reporting for your customers, improve forecast accuracy, identify risks & opportunities 

     

    Your Profile 

    • Strong understanding of the GB wholesale and convenience (impulse) landscape and how the route to market works in order to maximise shelf presence and rate of sale in store. It would be useful (but not mandatory) to have experience with some of the largest GB wholesalers including: Bestway, Booker, Unitas etc.
    • Ownership mentality with customers, delivering results & seeking new opportunities. Business owner outlook 
    • Emotionally intelligent, understands the importance of strong cross-functional collaboration
    • Natural problem solver with a hands-on mentality and strong organizational skills 
    • Demonstrates a sense of urgency yet remains calm under pressure.  
    • Resilient & self-motivated to see projects through to completion and doesn’t take no for an answer  

     

    What you can expect 

    • A great, agile and fun working environment with plenty opportunities for personal growth and own ideas  
    • To work for a fantastic global brand in a rapidly growing international beverages company with a start-up mindset 
    • A competitive compensation package - up to GBP 60,000 base salary (based on experience and interview outcome)
    • Additional car allowance GBP 7,000 and annual performance based bonus
    • Home based contract. Occasional travel to London office for meetings
    • Freedom, Empowerment, Entrepreneurship, Ownership and lots of Fun