This job works in a collaborative model with colleagues including but not limited to: residents, fellows, attendings, Advanced Practice Providers (APPs), and others who care for patients within the organization. This job is responsible for working in collaboration with the Medical Director or approved staff physician and in association with administrative leaders and nursing staff and is accountable to supervise and lead their respective teams.

In addition, this job works with the specific service line or department leadership team in daily operations. Takes a leadership role in overall program development and departmental initiatives, processes, and/or changes and encourages multidisciplinary collaboration. This job demonstrates professionalism and effectively facilitates support of the APPs as well as actively participates in organizational committees to ensure alignment of APPs in the overall mission and vision of the organization.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

Required - Master’s degree in Nursing

Work Experience

Required – 1 year working experience in the service line or department. Manager Experience.

Preferred – 3 years’ related working experience

Certifications

Required – Current License as an Advanced Practice Registered Nurse (APRN) in the state of practice Basic Cardiac Life Support (BCLS) / Advanced Cardiovascular Life Support (ACLS) Certification from the American Heart Association

Eligible for Prescriptive Authority in the state of practice as outlined by the State Board of Medical Examiners

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Working knowledge of Advanced Practice Provider policies and protocols and a department and campus/system level.

Job Duties

• Performs clinical duties of an APP within the respective department and utilizes the approved medical practices process in the delivery of all patient care; provides education experiences to patient families, staff, other health professionals, and to the community.
• Collaborates with the department chair or medical director, regional or system APP Lead, and administrative leader in facilitating the development, support and management of the APP group.
• Facilitates change to meet organizational goals; develops and implements strategies to reduce costs and increase patient satisfaction; and actively participates in and leads discussion of quality results and patient feedback, problem solving and development of plans to improve quality of care and service.
• Monitors competency, documentation and outcomes of care given by APPs.
• Facilitates working relationships among all levels of staff to meet patient care requirements.
• Provides clinical oversight, including work assignments, training and evaluation in accordance with the organization, and specific, respective departmental policies and procedures. Follows up and supports efforts of colleagues to implement improvement action plans.
• Actively participates in at least one council, hospital, committee, task force, or project team to improve patient care or work area.
• Models appropriate judgment in the follow-up of patient care issues, including use of physician, nursing and/or administrative chain of command. Involvement with patient complaints and requests for service immediately and courteously.
• Facilitates learning for other staff to become more effective in their role; provides coaching and team building to increase employee productivity and satisfaction; serves as a resource to staff for problem solving; and manages employee growth and development through coaching, counseling, and corrective actions including performance evaluations when appropriate.
• Ensures that the appropriate internal controls, backups, and policy guidelines are communicated to department leaders so that immediate testing is completed prior to implementing any new processes as to minimize the calculated risks associated with the new process.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.   (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. The incumbent has an occupational risk for exposure to all communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Maryland, New York, Washington, and Washington D.C.

Ochsner LSU Health System of North Louisiana endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Service Center at 504-842-4748 (select option 1) or [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

​EEO is the Law links in English or Spanish.