An exciting career awaits you

At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

The Associate Business Systems Analyst (BSA) for the Salesforce Enterprise Team will play a key role in bridging business needs with technology solutions, supporting the ongoing growth and optimization of Salesforce capabilities across the enterprise. This role offers exposure to a diverse set of stakeholders, from business partners to IT professionals, and provides a strong foundation for career advancement within the Salesforce team. The BSA will work closely with business users to capture, analyze, and translate requirements into actionable Salesforce solutions, ensuring alignment with strategic objectives. Candidates will gain experience in requirements gathering, process documentation, testing support, and iterative solution delivery while developing a broad understanding of Salesforce’s role in enabling enterprise success. Prior exposure to the Salesforce ecosystem is highly beneficial, though not required, as the role emphasizes learning and growth. Success in this position requires strong analytical thinking, effective communication skills, and the ability to collaborate with technical and non-technical teams. The position will also support incident management, change management, and quality assurance processes, contributing to the stability and continuous improvement of Salesforce applications. This dynamic role is ideal for individuals with a passion for problem-solving, an eagerness to learn, and a desire to contribute to innovative enterprise solutions.

• Assists in the definition of business processes in order to measure, analyze, improve and control the process being reviewed.
• Works closely with the business and development teams to gain an understanding of business partners functional and non-functional requirements, provide feedback, and communicate changes.
• Analyzes and documents business and user requirements, creating documentation of functional requirements specifications.
• Applies understanding of systems and technologies to draft recommendations for appropriate systems alternatives and/or enhancements to current systems.
• Assists with the continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
• Understands and assists in cost-benefit analyses for proposed systems to aid management in making implementation decisions.
• Identifies opportunities for improvement and document knowledge for Root Cause Analysis (RCA).
• Understands and executes the basic IT service management practices around incident, Change, Problem and Solution Development Lifecycle (SDLC) delivery methodologies including basic configuration tasks.
• Assists in the analysis of test case development and execution in support of technology delivery.
• Assists in the planning, conducting and documenting of user stories, user feedback, supporting development of prototypes and wireframes.

• Bachelor’s Degree in Information Technology, related field or equivalent experience.
• 0-2 years of relevant experience

• Agile Methodologies – Agile project management is an iterative approach to delivering a project throughout its life cycle, taking incremental steps towards the completion of a project 

• Analytical Thinking - Strong problem-solving skills to identify architectural challenges, analyze requirements, evaluate options, and propose effective solutions. 

• Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue. 

• Business Analysis - Analyzing current business state within the context of future business state expectations and determining whether new business strategies are needed to address existing issues or meet new needs. Estimating the level of effort to enhance or expand current business strategies. 

• Business Partner Relations - The process of acting as a trusted advisor and building strong relationships with colleagues and the business to drive business performance. 

• Business Process Modeling & Redesign - Execution of key business process with the objective of achieving a quantum jump in performance measures such as return on investment (ROI), cost reduction, and quality of service. 

• Change Management – The process of controlled identification, planning and implementation of required initiatives to prepare, support and help individuals, teams and organizations to navigate through change. 

• Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale. 

• Incident Management – Ensuring that any incidents affecting processes and performances of relevant technology services or systems are managed appropriately to mitigate risk and minimize disruption. 

• Quality Assurance (QA) – The process to ensure organizational activities are designed to ensure that an organization is providing the best possible product or service to customers. 

• Requirements Management - The process of documenting, analyzing, tracing, prioritizing and agreeing on requirements and then controlling change while also communicating to relevant stakeholders. 

• Software Development Life Cycle (SDLC) - A process used by the software industry to design, develop and test high quality softwares. 

• Specifications Development - Understanding the context, stakeholders and requirements or features of a product or application and detailing the specifications around them. 

As an energy industry leader, our career opportunities fuel personal and professional growth.

Location:

Findlay, Ohio

Additional locations:

Job Requisition ID:

00018670

Location Address:

539 S Main St

Education:

Employee Group:

Full time

Employee Subgroup:

Regular

Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship  or any other status protected by applicable federal, state, or local laws.  If you would like more information about your EEO rights as an applicant, click here.

If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at [email protected]. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com.The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.

Equal Opportunity Employer: Veteran / Disability

We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.