Job Description

SUMMARY

Coordinates and manages the daily maintenance and repair needs for all assigned store locations to ensure that our stores provide a comfortable and safe environment for our team members and customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the daily receipt and prioritization of service requests from store team.
• Generate work orders or landlord notifications for service per lease language determining  the responsible party
• Work with vendors to ensure timely completion of service and/or quoting of necessary repairs/replacements
• Review submitted quotes, within signing authority, for correct scope of work and pricing based on usual and customary rates; solicit comparable quotes as necessary.  Prepare quotes above signing authority for submittal to supervisor for approval.
• Review all maintenance & repair projects to ensure that all possible warranty issues are submitted as warranty work to reduce unnecessary costs to the stores.
• Follow up with store team to ensure quality of work performed by vendor/landlord representatives
• Serve as direct contact for Store Managers, Division Managers and Landlords for any facilities management-related issues
• Ensures accuracy of all facilities management records to include, but not be limited to, information pertaining to maintenance repairs/replacements in the facilities management software, landlord documentation for store maintenance files, etc. 

SUPERVISORY RESPONSIBILITIES   

• This job has no supervisory responsibilities.

QUALIFICATIONS 

To perform this job successfully, a Team Member must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable a Team Member with disabilities to perform the essential functions.

               EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) required with one year of related experience and/or training; or multi-unit retail operation experience.

               LANGUAGE SKILLS

• Ability to read and comprehend common facilities management documents, instructions, journals, and leases.
• Must be able to effectively communicate in writing and verbally with the Operations Team and with service providers.
• Must have the ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members.

               MATHEMATICAL SKILLS

• Ability to perform basic mathematical calculations. 

REASONING ABILITY

• Ability to define problems, establishes facts, draw conclusions, and make decisions in a timely manner.
• Ability to multi-task and prioritize based upon varying degrees of information provided.

CERTIFICATES, LICENSES, REGISTRATIONS 

• None required

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