At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

If you're ready to make a meaningful impact and bring your architectural expertise to a dynamic team, we encourage you to apply today.

You will mainly be accountable for:
• Supporting validation and prioritization of business demand with the relevant IS Service Manager and/or Global IS Domain Architect, including signing off on use case specifications
• Remaining current with new and emerging technology and industry practices, and bringing learning into ABB
• Working with users in projects and problem management to maintain, develop and deploy solutions/services for the business Deciding what is covered by available standard functionalities and where enhancements or workarounds are needed
• Supporting validation and prioritization of business demand with the relevant IS Service Manager and/or Global IS Domain Architect, including signing off on use case specifications
• Remaining current with new and emerging technology and industry practices, and bringing learning into ABB
• Working with users in projects and problem management to maintain, develop and deploy solutions/services for the business
• Ensuring that manuals are created to describe the operating procedures, and consulting on the installation of, or changes to, solutions/services
• Contributing to results-oriented work with Information Systems architectural domains for various business processes and enterprise technology
• Contributing to incident management to fight ticket volume by detecting and eliminating recurring defects, and supporting issue resolution to avoid negative impact on a project or service
• Supplying service managers with stakeholder information, and working with stakeholders regarding their expectations and requirements, in accordance with procedures and guidelines
• Level 3 support of end users and services within the environment

Job Qualifications:

• 10 years of experience in IT infrastructure, working with servers, network and applications.
• University degree in Information Systems, Computer Science or similar or PMP Certification
• Excellent negotiation and presentation skills, with strong customer service mindset.
• Strong time management skills and flexibility necessary to handle periodic bursts of increased workload
• Excellent analytical skills, data analysis for requirements of the project work & deliverables
• A collaborative, solution-focused approach and strong written and spoken communication skills

What's in it for you

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age,  race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. 
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid.  Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave – up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions 
• Employee Stock Acquisition Plan (ESAP)

Time off

• ABB provides 11 paid holidays. 
• Salaried exempt positions are provided vacation under a permissive time away policy.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.