Skill required: Channel Incentive Management - Channels Strategy
Designation: Sales Prog & Incentive Mgmt Assoc Mgr
Qualifications:Any Graduation
Years of Experience:8 to 12 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Global Process Owner (Mid Level) is responsible for managing and continuously improving global Sales Operations processes across regions. This role combines process ownership, operational excellence, and strong project management capabilities to drive standardization, automation, compliance, and measurable business outcomes. The GPO will work closely with senior stakeholders, regional teams, and technology partners to deliver transformation initiatives effectively. Role Title: Global Process Owner – Sales Operations Function: Sales Operations Excellence Experience • 8–12 years of overall experience • 5+ years in Operational Excellence, Process Improvement, or Process Transformation • Experience preferably within a GBS or BPO environment
What are we looking for? Key Skills & Competencies Process & Transformation • Strong experience in Lean Six Sigma and Operational Excellence frameworks • Proven exposure to global process standardization and transformation initiatives • Good understanding of automation technologies and digital process enablement Project Management • Hands on experience managing cross functional projects or programs • Strong planning, execution, risk management, and stakeholder coordination skills • Ability to manage multiple initiatives in parallel and deliver measurable outcomes Leadership & Communication • Strong collaboration and influencing skills across global teams • Excellent communication and presentation skills, with the ability to articulate complex concepts simply • Analytical mindset with strong problem solving and attention to detail...................................... Domain Expertise (Required) • Sales Operations • Sales Enablement • Pricing & Rebate Management and/or • Partner Operations and Partner Enablement Preferred Qualifications • Lean Six Sigma certification (Green Belt / Black Belt) • Project Management certification (PMP, PRINCE2, Agile, or equivalent – preferred but not mandatory) • Experience working with senior stakeholders in global organizations
Roles and Responsibilities: Key Responsibilities Global Process Ownership • Own end to end global Sales Operations processes and ensure consistent execution across regions • Define and maintain global process documentation, SOPs, controls, and governance models • Drive adherence to process standards, risk frameworks, and compliance requirements Operational Excellence & Continuous Improvement • Identify, prioritize, and execute process improvement opportunities using Lean Six Sigma and Operational Excellence methodologies • Lead medium to large scale process optimization and automation initiatives in a global, matrixed environment • Partner with technology teams to enable digitization and automation of Sales Operations processes Project & Program Management • Plan and manage process transformation projects end to end, including scope, timelines, milestones, risks, and dependencies • Apply structured project management methodologies to ensure on time, on budget delivery • Track project progress, benefits realization, and KPI outcomes; proactively manage risks and issues • Coordinate cross functional project teams and drive accountability across stakeholders Requirement gathering & Analysis • Engage with business stakeholders to understand, analyze, and document business requirements • Conduct requirement elicitation sessions using interviews, workshops, and document analysis • Translate business needs into functional requirements, user stories, and acceptance criteria Solution Delivery Support • Support design reviews to ensure solutions meet business requirements • Assist with test planning, user acceptance testing (UAT), and defect triage • Support implementation, training, and post go live stabilization activities Documentation & Governance • Create and maintain high quality documentation such as BRDs, FRDs, user stories, process flows, and SOPs • Ensure requirements traceability from definition through delivery • Support compliance, audit, and governance requirements where applicable Stakeholder Management • Partner with senior leaders and client organizations to drive change and adoption • Act as a bridge between business, operations, and technology teams • Communicate project status, risks, and outcomes clearly to diverse stakeholder groups Performance & Analytics • Define and track process KPIs, SLAs, and performance dashboards • Use data and analytics to drive root cause analysis, decision making, and continuous improvement • Ensure sustained benefits realization post implementation

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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