Job Summary:  Accounts receivable and customer billing for Newport Retirement Services and affiliated companies, as well as, supporting team goals and objectives. All-inclusive from billing set-up to termination.

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Customer billing for Newport including but not limited to set-up, change notice processing, review, corrections, maintenance, billing, termination
• Creating on demand invoices
• Researching and resolving billing inquiries
• Managing tasks through Footprints ticket system and meet company guidelines with respect to response times
• Researching, tracking, and resolving accounting or documentation problems and discrepancies
• Preparing adjustments in relation to billing functions and communicating with internal and external customers effectively
• Maintaining integrity of data in fee application, CRM, and accounting system related to customer accounts and billing
• Aged receivables support
• Assisting with month end close procedures
• Performing other duties and special projects as assigned
• Proficient in use of accounting software, external partner sites, and recordkeeping software
• Willingness to work the hours necessary to meet important financial deadlines
• Keeps client information confidential
• Regular, reliable and punctual attendance

Management Responsibilities (none)

Required Education, Experience and Certificates, Licenses, Registrations

• Advanced user of Microsoft Office products with at least an intermediate user level in Excel.

Preferred (but not required) education or skills for this role

• Bachelor's degree in Accounting from an accredited university OR equivalent combination of education and work experience
• Two years’ experience in financial service industry, billing, or accounting

Competencies

• Avid learner
• Builds Collaborative Relationships
• Detail Oriented
• Hard-Working
• Independent
• Information Seeker
• Problem Solver
• Resourceful
• Analytical
• Time Management
• Planning and Organizational skills

TRAVEL:  Up to 5%

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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