Human Resource Generalist (HR & Payroll)

Veterinary Innovative Partners (VIP)
Franklin, TN | Hybrid (4 days in office, 1 day remote)

Build a Career with a Team That Puts People and Pets First

At Veterinary Innovative Partners (VIP), we believe exceptional pet care starts with exceptional people. Founded by veterinarians, we're a growing family of boutique veterinary hospitals committed to delivering outstanding medicine while creating a workplace where our team members feel supported, valued, and empowered to thrive.

As we continue to grow, we're looking for an experienced Human Resource Generalist who enjoys balancing strategic HR partnership with hands-on execution. This role is ideal for someone who loves building relationships, solving problems, supporting leaders, and has strong payroll experience to help ensure our employees are paid accurately and on time.

Who is VIP?

At Veterinary Innovative Partners (VIP), we believe in the power of compassionate care—for pets, pet parents, and our incredible team of pet care professionals. Founded by four veterinarians with a shared vision, VIP is a family of 64 hospitals that thrives on personalized care. We blend the best of centralized support with hospital-level autonomy, delivering exceptional service to all who walk through our doors.

Our mission is simple: to be the most caring place for pets and pet care providers. Join us in shaping the future of veterinary care, one paw at a time.

Role Description

As an HR Generalist at VIP, you will be a critical player in ensuring the smooth execution of HR processes that keep our team members supported and thriving. From managing HR systems to building strong relationships with team members across multiple locations, this role is hands-on and deeply involved in the daily operations of our growing network of veterinary hospitals.

If you are passionate about HR, thrive in a dynamic, fast-paced environment, and are excited by the opportunity to work in a mission-driven, pet-loving organization, this could be the perfect role for you!

Key Responsibilities

• HR Systems & Processes: Manage HRIS systems (ADP, Paylocity), ensuring accurate updates, HR transactions (new hires, terminations, pay changes), and generate reports to drive decision-making
• Team Member Relations: Serve as the go-to for employee inquiries, guiding on policies and handling investigations with care and precision.
• Performance & Leadership Development: Support performance management, leadership programs, and ongoing performance improvement plans.
• Onboarding: Ensure smooth, timely onboarding to welcome new team members.
• Payroll & Benefits: Coordinate benefits administration and collaborate with finance to ensure accurate payroll.
• Multi-Location Support: Travel to hospitals monthly to provide in-person support, build relationships, and ensure consistent HR service delivery.
• Compliance & Improvement: Ensure policies are up to date with employment laws and continuously improve processes to meet the needs of a growing company.

Qualifications, Experience, and Education Requirements

• Bachelor’s degree in HR, Business, or related field (or equivalent experience).
• PHR or SHRM-CP certification preferred.
• 3–5+ years of hands-on HR experience, including payroll administration, especially in a multi-location environment.
• Experience processing payroll and working with payroll systems such as ADP or Paylocity is required.
• Deep knowledge of HRIS (ADP, Paylocity) and employee relations.
• Veterinary, healthcare, or multi-location industry experience is highly desirable.
• Strong communication, problem-solving, and organizational skills.
• Ability to travel up to 25%.

Perks and Benefits:

Salary: $55,000- $65,000 annually, to commensurate with experience. Bonus Eligible.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off 
• Paid Holidays
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Training & Development
• Discounted healthcare for personal pets