Customer Service Officer

Posted:
4/7/2026, 1:58:09 PM

Location(s):
New Taipei City, Taiwan

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Position:

Customer Service Officer

Job Description:

Principal Accountabilities
● The Operations Support Associate supports all departments including receiving, audit, shipping and recycling.
● Perform the physical activities necessary to receive, sort, package, ship and teardown inventory through the designated work stages in the facility.
● Move inventory to appropriate staging areas for further processing as per the statement of work.
● Verify asset counts, sort, and label product.
● Load and unload product onto the production line to route to the appropriate area.
● Disassemble electronic equipment per company and customer specifications, utilizing equipment such as pneumatic power tools.
● Identify and sort commodities into appropriate categories.


Job Complexity
● Has developed knowledge and skills through formal training or considerable work experience
● Entry level often for those with work experience in the skill area
● Works within established procedures with a moderate degree of supervision
● Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions


Experience / Education
Typically requires a 2 year degree and 2–4 years of experience or High school graduate with equivalent related experience. May require specific certifications.

Location:

TW-Taipei, Taiwan (Jian-Yi Rd)

Time Type:

Full time

Job Category:

Business Support