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Premier HealthCare (PHC), a member of the YAI Network, is recognized by the US Surgeon General as a national model for the provision of health care, and by the National Council on Disabilities for raising the national standards of health care services for children and adults with developmental and intellectual disabilities. PHC has also earned national certification as a Level 3 Patient-Centered Medical Home by the National Committee on Quality Assurance (NCQA). PHC is unique in its quality of medical, dental, mental health, rehabilitation and specialty care provided to individuals with disabilities and their families. 

Key/Essential Functions & Responsibilities:

• Report to the nurse manager or nurse supervisor, at Premier HealthCare (PHC). Meet on a weekly basis for supervision to review duties and responsibilities. 
• Accountable for the day-to-day operations of the PHC nursing station, ensure all workflows and polices are implemented and followed as directed. 
• Assume duties of the nurse supervisor when needed and provide coverage for and assistance with PCMH and other grants.
• Supervise nursing staff; consist of Medical Assistant/s and medical secretary if applicable to site.
• Is courteous and uses proper PHC greeting according to policy script 100% of the time.
• Ensure that each provider on site have an assigned LPN or Medical assistant to assist each provider with daily workflow. 
• It is understood that you will document all activities in the electronic medical record system once you are trained and the system is operational. 
• Function as a Patient Center Medical Home (PCMH) care team member, Coordinate and manage high risk population; lead daily huddle and communicate to other members of the team. Participate in daily huddle with all care team members. Ensure provider schedule are printed out and up to date.  Be prepared for daily Huddles 100% of the time- review high risk groups, any pending referrals, need for labs or any testing, any immunization needed and reason for visit. 
• Participate in monthly care team meetings with all care team members and provide any updates on patients as needed. 
• Ensure that all exam rooms are checked, and computers are logged on and working prior to patient visit. If any issues report to nurse supervisor or designee. 
• Escort the patients to and from the exam rooms and prepare them for the clinician’s visit- ensure patients name, Date of birth and demographic are correct.  
• Check that assigned PCP is correct in EHR, update as needed. 
• 100% accuracy in obtaining vital signs, height, weight and BMI as assigned and document all information in the patient’s medical record. 
• 100% accuracy in documentation of all pertinent information in the patients Electronic Health Records, including reason for visit, medical history, medication updates, allergies, all screenings and PCMH related information, etc. 
• Complete the PCMH Tab in EHR with Nursing questions, ensure education sheets are given out to patient in the high-risk groups, reinforce to the patient all goals set by the provider during the visit.  
• Obtain updated medication list on every visit, if any changes to medication noted; notify the provider. If no changes, check off medication reconciliation box in EHR. 
• Collect from patient any forms or documents that needs review and sign off by the provider and inform provider.  
• Prepare medical records for the clinician, include laboratory and diagnostic reports and stamped progress notes as needed.  Obtain any pending imaging or testing that has been done after the last visit from patient or caregiver. 
• Perform phlebotomy on adult and pediatric patients and obtain other specimens as per clinicians’ order and in compliance with DOH and CLIA protocols 100% of the time.  Perform EKGs and other office procedures as per clinician’s orders. 
• Complete vaccinations, medication standing orders (MSO), and PPD plantings or other task in scope of practice as ordered by the provider. 
• Meet with patients and complete the required Intake packet/ intake updates and supporting documentation. Enter information in EHR as instructed.  
• Assist with the examination of the patient, as directed by the clinician/nurse. Assist with therapeutic interventions to ensure patient/staff safety based on techniques learned in pre- service, during orientation and ongoing training. 
• Assist with the check-out process as needed: print patient plans, referrals, or prescriptions. Refer patient to front desk to schedule return visit and any internal referrals.  
• Enter prescription requests, form requests, etc., into the designated database and complete associated documentation (e.g., prescription fax forms). Update EHR accordingly. 
• Obtain Prior Authorization for non-covered medications or feeding supplies for patients as needed. 
• Notify patients of any lab results as directed by the provider and document in EHR as indicated.  
• Maintain overall cleanliness and organization of treatment rooms and other areas of the practice site as assigned. Remove filled sharps’ disposal units and other biohazardous waste and prepare for removal by the transporter.  Replace units as needed. 
• Promote continuity of care and serve as a liaison between PHC and the patient, family, caregiver and other agencies involved in the care of the patient. 
• Participate in the telephone triage process to ensure that requests are appropriately made, prioritized correctly and have the necessary supporting documents prior to the first visit. 
• Document all Hospital/ Emergency Room follow up in the designated template in the EHR. Ensure Hospital discharge summary is obtained prior to each visit. Once summary is obtained, meet with providers to review whether visit was avoidable and document in patients' chart. Follow workflow as directed.  
• Participate in Quality Improvement activities as directed by the Practice Administrator or designee. 
• Resupply and inventory as assigned by the nurse supervisor/manager
• Comply with OSHA/CLIA regulations in the exercise of all clinical and related functions. 
• Report all safety and health hazards to appropriate personnel in a timely manner. 
• Assist with all emergencies as directed by the charge nurse/ designee or clinician. 
• Comply with NYSDOH regulations and protocols as stated in the PHC Policy and Procedures Manual in the exercise of all clinical and related activities. 
• Ensure refrigerator and freezer temperatures are checked daily. 
• Ensure Daily emergency equipment are checked daily and signed off 100% of the time. Ensure Emergency cart is checked once monthly. Responsible for ensuring crash cart and all emergency medication are up to date.  
• Check vaccines inventory and expiration date weekly or as directed by supervisor. Ensure all vaccines are labeled correctly and all Vaccine information statements are updated. 
• Maintain competencies through on-site training, continuing education programs, and review of reference materials. 
• Endorses and receives information before and after going on lunch or break. 
• Required to review and respond to all emails within the same day of receipt. 
• Adhere to assigned task 100% of the time, ensure completion of all task daily. 
• Any other task as designated by supervisor or designee. 
• Performs all other duties, as assigned

Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.)

• Licensed Practical Nurse License
• Current CPR certification 
• Ability to understand and operate necessary computer equipment and software programs.
• Must be able to receive, interpret and follow verbal and written instructions. 
• Excellent written and verbal communication skills. 
• Must be self -motivated. 
• Excellent interpersonal and customer service skills.
• Well organized and detail oriented. 
• Ability to handle a fast-paced environment and prioritize tasks based on importance. 

Preferred Qualification Requirements (desired requirements beyond MQRs above)

• Experience with various Electronic Health Record and scheduling system is preferred  
• Experience in outpatient medical facility preferred. 
• Experience with individuals with intellectual and developmental disabilities preferred.

Hours:  Monday-Friday 8:30am-4:30pm

Salary: 65,000.00 Annually

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.