Posted:
11/4/2024, 4:00:00 PM
Location(s):
Landskrona, Sweden
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support
It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
Join Wabtec Faiveley Nordic AB, a Global Leader in Ferry Charging Solutions
The FerryCHARGER is the interface between the terminal’s substation and the RoPax, RoRo-ferry, or water taxi. According to local requirements, our FerryCHARGER solution compensates vessel movement and a wide tidal range. The system offers high and low voltage as well as AC and DC charging power.
We are seeking a dynamic and results-oriented Service Manager (m/f/d) to join our team in Landskrona, Sweden. As a pioneer in fully automated, fast-connecting ferry charging systems, we're revolutionizing the way marine transportation operates.
Your Role:
As a Service Manager, you'll be at the forefront of ensuring our customers' success. You'll lead a team of skilled professionals, oversee service agreements, and drive continuous improvement. Your expertise will be crucial in maintaining the smooth operation of our FerryCHARGER systems, ensuring optimal performance and customer satisfaction.
Key Responsibilities:
Lead and mentor a high-performing team of service professionals.
Oversee service agreements and ensure adherence to contract terms.
Manage spare parts inventory and coordinate with manufacturing units.
Build and maintain strong relationships with customers and internal stakeholders.
Drive process improvements to enhance efficiency and reduce costs.
Qualifications:
Proven experience as a Service Manager or in a similar role within the transportation industry.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Technical proficiency in ferry charging systems or related technologies.
A passion for innovation and a commitment to delivering exceptional customer service.
Why Wabtec?
At Wabtec, we're more than just a company; we're a community of passionate individuals working together to shape a sustainable future. Join us and experience:
A dynamic and fast-paced work environment where you can make a real impact.
Opportunities for professional growth and development.
A collaborative and supportive team culture.
The chance to be part of a global leader in transportation technology.
Who are we?
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com
Our Commitment to Embrace Diversity:
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Website: https://www.wabteccorp.com/
Headquarter Location: Pittsburgh, Pennsylvania, United States
Employee Count: 10001+
Year Founded: 1872
IPO Status: Public
Industries: Electronics ⋅ Freight Service ⋅ Hardware ⋅ Industrial ⋅ Information Technology ⋅ Manufacturing ⋅ Mining ⋅ Plastics and Rubber Manufacturing ⋅ Transportation