Sales Support Administrator

Posted:
11/4/2024, 3:17:30 AM

Location(s):
Muntinlupa, Metro Manila, Philippines ⋅ Metro Manila, Philippines

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technology advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success. 

Innovation with purpose touches every aspect of our business.  From customer engagement and employee recognition to technological advancement and serving the local communities in which we maintain offices, innovation consistently drives our mission and definition of success.  We also strive to help our associates grow professionally before recruiting new talent to our positions.  If you think the open position, you see is right for you, we encourage you to apply!
 

SUMMARY

The Sales Support Administrator is a supporting role to the Global sales organization interacting with various internal departments and key customer counterparts.  The focus is on providing sales administration support for order processing and supply chain management activities for all customer accounts.
 

RESPONSIBILITIES

  • Internal customer service activities, including backlog management, shipping queries, providing commercial invoices, coordinating customer master changes, new account on-boarding

  • Enter, validate and manage the processing of sales orders, including schedule changes.

  • Work closely with manufacturing and logistics to ensure delivery of product and manage any short-term supply issues

  • Initiate return requests, credits, etc.

  • Aid in customer inquiries regarding pricing, working with Finance, Business Unit representatives to ensure all approvals and documentation are provided.

  • Contribute to development of policies, procedures and guidelines as required.

  • Demonstrate flexibility and adaptability when assigned additional responsibilities or projects.

ESSENTIAL REQUIREMENTS

  • Excellent communication and interpersonal skills

  • Ability to work under pressure with a willing-to-learn and “can do” attitude

  • Good organizing and planning skills

  • Bachelor’s degree in Business Administration, Marketing or a related field (preferred)

  • Knowledge of Oracle and Salesforce would be advantageous

  • Proficient computer skills (MS Word, Excel, PowerPoint, Outlook)

  • Work closely with manufacturing and logistics to ensure delivery of product and manage any short-term supply issues

  • Initiate systemic return requests, credits, etc.

  • Contribute to development of policies, procedures and guidelines as required.

  • Demonstrate flexibility and adaptability when assigned additional responsibilities or projects.

  • Fluent in English language essential