Current Employees:

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Primary Work Location

Health Sciences Building

Department

RCH Revenue Cycle Management Services

Scheduled Weekly Hours

40

Job Summary

The Director of Revenue Cycle Business Support Services works with physicians, advance practice providers and caregivers to ensure effective leadership and accountability for business services including excellence in patient care and safety, patient experience, physician and caregiver engagement and retention, financial and community stewardship. The Business Support Services Director oversees project management, vendor management, training and education and analytics.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

• Oversees business office functions of rev cycle including but not limited to project management, vendor management, training and education and analytics.
• Serves as a liaison to corporate service departments that provide and/or support these services.
• Provide system and business practice concepts and work approaches used to systematically pursue ever-higher levels of performance.
• Assumes responsibility for development and coordination of staff performance criteria, competencies and education.
• Analyze systems and procedures and recommend changes to improve workflow and efficiency.
• Demonstrates working knowledge of payer specific guidelines to accurately process patient medical insurance policy.
• Oversees human resource responsibilities including interviewing and selection of new caregivers, coaching and development, performance appraisals, conflict resolution, corrective actions and terminations.
• Supports the organization’s purpose, vision, values, and strategic priorities.  Develops, implements, and oversees processes to ensure that established policies, goals, and objectives are achieved.
• Provides exceptional leadership and promotes teamwork and collaboration.  Is accountable for the overall engagement of physicians and caregivers by creating an environment in which people feel valued and respected.
• Plans and facilitates regularly scheduled provider and caregiver meetings.
• Performs work on projects, special assignments, committees, and other duties as assigned or as necessity dictates.
• All other duties as assigned.

Additional Requirements

Required:

Education - Bachelor's degree in Healthcare Administration, Business Administration, Finance, or a related field

Experience - 5+ years of Healthcare Experience; 10+ years of Leadership Experience

Preferred:

Education - Master's degree in Healthcare Administration, Business Administration, Finance, or a related field

Physical Requirements:
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Job Category

Senior Leadership

Job Family

Leadership

Shift

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.