Posted:
10/17/2024, 4:13:33 AM
Location(s):
Boston, Massachusetts, United States ⋅ Massachusetts, United States
Experience Level(s):
Senior
Field(s):
Growth & Marketing
Workplace Type:
Hybrid
ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.
As a Customer Insights Senior Associate you will conduct qualitative and quantitative research to understand our customer segments and key industry verticals. You’ll lead research studies, as well as work hand-in-hand with Customer Insights leadership to gather key insights and reinforce the voice of our customer within marketing and the overall business. You’ll understand customer journeys and unearth insights that make our messaging, marketing, and communications more effective and customer-centric.
If you are passionate about getting to know customers and you love transforming customer learnings into actionable insights critical to business success, we’d love to talk to you.
What You'll Do:
What You Have:
The national cash compensation range for this role is $78,000 - $100,000 per year*
*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!
ezCater does not sponsor applicants for work visas or legal permanent residence.
What You’ll Get from Us:
You’ll get a terrifically compelling opportunity, in an environment of radical transparency, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance.
Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.
Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.
For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.
Website: https://www.ezcater.com/
Headquarter Location: Boston, Massachusetts, United States
Employee Count: 501-1000
Year Founded: 2007
IPO Status: Private
Last Funding Type: Series D
Industries: Catering ⋅ Food and Beverage ⋅ Hospitality ⋅ Marketplace