Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Configuration Database & CI Management
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : A BTech

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve working with Configuration Database & CI Management, troubleshooting issues, and providing dynamic solutions to ensure smooth functioning of the systems. Roles & Responsibilities: - Provide technical support to resolve issues within multiple components of critical business systems. - Collaborate with cross-functional teams to identify and troubleshoot issues, and provide dynamic solutions to ensure smooth functioning of the systems. - Maintain and update Configuration Database & CI Management, ensuring data accuracy and integrity. - Develop and maintain technical documentation, including standard operating procedures and knowledge base articles. - Participate in on-call rotation to provide 24/7 support for critical business systems. Professional & Technical Skills: - Must To Have Skills: Experience in Configuration Database & CI Management. - Good To Have Skills: Knowledge of ITIL processes and experience with incident management tools. - Strong understanding of IT infrastructure and networking concepts. - Experience in troubleshooting and resolving technical issues. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Configuration Database & CI Management. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office.

A BTech

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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