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Functional (job responsibilities)

• Daily Operations: Ensure accuracy and efficiency in daily booking, payments (to/from Treasury Processing and customers), and daily confirmations.
• Financial Oversight: Monitor proper reconciliation of units, accounts, GL postings, and funds movement within HLB Nominee current accounts.
• Stakeholder Coordination: Provide operational support to Regional Wealth Management teams.
• Independently organize and lead meetings with branches, project teams, fund houses, Global Markets, Treasury Processing to resolve discrepancies or drive initiatives.
• Business Unit Compliance Representative: Act as the central point of contact for all departmental compliance matters. Ensure strict adherence to Compliance procedures, SOP, regulatory guidelines, and the timely submission of reports.
• Audit Readiness: Maintain high integrity in data management and ensure all processes are audit-compliant.
• Digital Leadership & Automation: Proactively identify manual bottlenecks and implement Macro/RPA/AI solutions to automate repetitive tasks.
• Process Optimization: Continuously review operational workflows to increase efficiency through simplification and digital integration.
• Coordinate with IT and vendors on system issues, vetting change requests, and guiding technical testing.
• Evaluate functional specifications and lead User Acceptance Testing (UAT) for new system enhancements.

Education/Qualification

• Degree from a recognized institution with strong mathematical and analytical skills.
• Good command of both verbal and written English

Experience

• Min. 7 years working experience in Operations, preferably 3 years’ experience in supervising a team
• In-depth Wealth product knowledge

Special Skills

• Proficient in Macro (VBA), RPA, AI, programming tools;
• Ability to think logically to coordinate automation projects.
• In-depth knowledge of Wealth products (Unit Trust, Bonds, Structured Products, etc.) and investment compliance.
• High level of proactivity and independence; good organizational skills for meeting management; strong interpersonal skills for stakeholder management.

Certification/Licensing Requirements

• • Programming / Macro/ RPA/ AI certification

Realise your full potential at Hong Leong Bank by applying now.