Club Concierge

Posted:
8/21/2024, 5:00:00 PM

Location(s):
Florida, United States ⋅ Orlando, Florida, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their “uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.

Preferred Qualifications: 

  • Previous Food and Beverage experience preferred. 

  • Basic English language communications required. 

  • Excellent customer service skills. 

  • Requires full availability including days, nights, weekends, and holidays. 

Responsibilities: 

  • Serve Continental Breakfast and provide complimentary Appetizers and Beverages. 

  • Thorough knowledge of the local area including restaurants, attractions, and shops.

  • Familiar with all hotel facilities, room types, food and beverage outlets, recreational activities, and emergency procedures, makes dining, theater, tour, travel and other arrangements. 

  • Answers guest questions about the hotel and local area, researching and providing prompt and professional follow-up information.

  • Other duties as assigned.