Posted:
8/6/2024, 5:00:00 PM
Location(s):
Joplin, Missouri, United States ⋅ Missouri, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
People & HR
Our Mission
To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.
What You'll Do
Responsible for answering main HR phone line. Provides excellent customer service to staff, applicants, and visitors. Completes daily tasks in accordance with department policies and procedures. Provides clerical support for the department as needed.
Schedule: Full Time (40hrs/week)
Essential Functions
Responsible for answering main phone line to HR timely and works to minimize customer wait time in the call queue.
Assists in maintaining personnel files, health files, and other filing as assigned by supervisor or designee in accordance with departmental standards.
Promotes a positive on-boarding experience for all new employees through ensuring a timely and accurate pre-employment visit to HR for new hire paperwork and testing. Ensures documentation is correct and compliant with regulatory requirements such as I-9.
Provides excellent customer service and accurate resource for information for employees, applicants, and visitors.
Scan and verify accuracy of employee documentation in Laserfiche.
Assists HR coordinators with special projects and assignments as needed.
Promotes a team environment by cooperating with the different disciplines of the HR team to ensure the front desk staff meet the service, regulatory, and procedural needs of each area.
Maintains a detailed, front desk work instruction book
Performs accurate, daily data entry into Workday for badge number assignments and changes, address changes, etc...
The above statements are intended to describe the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Knowledge
Knowledge of office equipment such as fax, copier, multi-line phone system, and credit card machine
Knowledge of office etiquette.
Working knowledge of Microsoft Office products Outlook, Work, and Excel
Skills Abilities
Ability to be flexible, multi-task, organize, and prioritize tasks effectively in a fast-paced work environment with an emphasis on providing excellent customer service
Ability to problem solve, taking into consideration multiple variables.
Ability to read, speak and write fluent English.
Communicate and effectively interact with applicants for employment, the public, and personnel at all professional and vocational levels.
Detail oriented, high level of accuracy and ability to work independently.
Requirements
Knowledge typically obtained through a high school diploma
Preferred Requirements
Business office experience
Customer service experience.
Freeman Perks and Programs
For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
Health, vision, dental insurance
Retirement with employer match
Wellness program with discounts to Health Insurance or Cash Bonus with Participation
Milestone payments with longevity of employment
Paid time off (PTO)
Disability pay
Learning Center designated only for Freeman Family members
Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.
Website: https://freemanhealth.com/
Headquarter Location: Joplin, Missouri, United States
Employee Count: 1001-5000
Year Founded: 1925
IPO Status: Private
Industries: Health Care ⋅ Hospital ⋅ Medical