• Completes a Post Execution Quality Review of the KYC profile in the CitiKYC system, inclusive of information sourced from internal and external databases 
• Ensure the completed records align with business procedures and policy requirements
• Interact proactively with Financial Crimes Analyst when needed, to ensure the completeness of the client profile
• Collate and review information from internal and external sources (Company website, Regulatory websites, Dun & Bradstreet, Google, etc.).
• Validate the information within the CitiKYC and CIP documents to ensure complete and accurate updates 
• Assuring local regulatory requirements are complete in CitiKYC.
• Take responsibility for CitiKYC and associated documentation completion from initiation to approval
• Complete checklist to demonstrate work carried out during the process.
• Compile regular reporting to advise management on trends and issues
• Meet established daily targets for CitiKYC review and completion within Service Level Agreement timeframes.
• Update workflow database regularly throughout the day.
• Highlight any discrepancies to Financial Crimes Makers and Management
• Escalate any negative news and high risk cases to AML Compliance department.
• Provide periodic feedback to the Financial Crimes Maker Analyst regarding improvement areas

Qualifications

• 3-5 years of experience in quality, control, audit or customer service roles. Credit Card related roles are a strong plus.
• Bachelor degree in Business administration, Economics, Engineering or related field (preferred)
• Proficient use of Microsoft Applications Package (Word, Excel, Access, Outlook, etc.)
• Excellent oral and written communication skills
• Knowledge of SharePoint
• Ability to develop good professional relationships
• Strong web research skills
• Excellent accuracy and strong attention to detail
• Good organizational skills - ability to multitask and prioritize MIS and metrics and efficiency analysis skills
• Knowledge of local regulatory KYC/AML requirements (Advantage) Experience in control/risk or Compliance (AML/KYC) functions (Advantage)
• Knowledge and experience of the technologies and processes used in Citi (Advantage)
• Proficient use of KYC applications (Advantage)

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Primary Location:

Florence Kentucky United States

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Primary Location Full Time Salary Range:

$71,220.00 - $99,380.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Oct 21, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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