FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

This role is critical in managing employee relations matters, ensuring compliance with Thai labor laws, company and group standard and policies as well as supporting a positive and legally sound work environment. The employee will have direct experience in conflict resolution, disciplinary actions, grievance handling, and labor law application.

• Act as a primary contact for employee relations matters, ensuring fair and consistent application of company policies and Thai labor laws
• Manage and investigate employee complaints, conflicts, misconduct, and grievance cases with professionalism and discretion
• Provide consultation and support to line managers and relative HRBP on all ER cases, disciplinary actions, and employee performance management issues
• Co-conduct internal investigations and prepare related data and reports, including case documentation and recommended actions
• Monitor compliance with Thai labor law and company regulations; identify and mitigate ER-related risks
• Collaborate with legal counsel on labor disputes, terminations, and labor court proceedings when required
• Proactively work to maintain positive employee engagement and morale through transparent and legally ER practices

•Responsible for other relating tasks as assigned to align with business policy and build long term business growth.

•Explore opportunity to improve work flow and build healthy environment  

•Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link
https://www.aia.co.th/th/about-aia/privacy/candidate

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.