Manager, Business Applications

Posted:
12/1/2025, 1:50:12 AM

Location(s):
Colorado, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Business & Strategy

Workplace Type:
Hybrid

Engineering a world of possibilities

It's an exciting time to join Mines IT as the Manager of Applications!

The Manager of Applications leads a team is dedicated to the implementation, enhancement, and administration (e.g., interface development/support, application administration, application single sign-on/multi-factor authentication, security administration) for mission-critical business applications.

In this role, you'll advance a responsive, customer-centric delivery agenda by leading the team in providing the high-quality IT services required to support Mines mission and delight end-users.    

We are seeking a candidate who has: 

Excellent team and people management skills, which include recruiting and leading an applications development team. Developing SMART goals, priorities, and task plans for follow up and accountability. Holding regular one on one and team meetings to build community, and foster idea generation. Strong knowledge and experience managing and supporting business applications in a Cloud-first/SaaS environment.

Strong interpersonal, negotiating, and consensus-building skills.

Ability to work effectively in a diverse environment which values independent thought. 

Ability to multitask and drive tasks to on-time completion.

Proven ability to manage resources and successfully implement large and small projects. 

Ability to communicate and collaborate effectively with end-users and staff of varying technical expertise. 

Excellent oral and written communication skills. 

Sound like you? Apply today for this hybrid position working with Colorado's best and brightest students and faculty.

This position is currently hybrid, however campus presence is required; the successful candidate must be able to commute to campus in Golden, Colorado.

Primary Responsibilities

 

Direct, coordinate, and manage applications and technical activities and procedures to ensure the security, integrity, availability and privacy of Mines' Business applications:

  • Coordinate with vendors and other IT teams to ensure high availability of all business applications.  These applications must be available 24x7 (or as needed) with little or no downtime. Examples of work include but are not limited to: 

  • Identifying errors in applications; working with campus departments, vendors and other IT teams to resolve them in a speedy manner. 

  • Facilitating implementation of application patches and upgrades. 

  • Leading escalations with vendors and ensure vendor Service Level Agreements (SLAs) are met. 

  • Work with administrative and operational departments in the identification and implementation of fixes/enhancements to existing data integrations or the development of new data integrations. 

  • Apply, audit, and enforce internal and external security policies and procedures as appropriate. 

Team Management and Supervision:

  • Manage a team of application administrators and integrations developers, including prioritizing and assigning work to support the university’s HR and Finance System (Workday), Microsoft 365, Identity and Access Management System (Okta), TeamDynamix, and all other integrated systems.   

  • Lead, mentor, and coach the team, and identify and enact practices that allow the team to continue to grow the IT vision, mission, and purpose of delivering consistent and impactful services to Mines.   

  • Plan, prioritize, assign, analyze and monitor service ticket resolution, maintain appropriate resource assignments, and review progress to ensure the quality and quantity of work meets standards, deadlines for deliverables, and program goals and objectives.  

  • Identify training and developmental needs and provide training to develop skills.  

  • Provide feedback and coaching, write and review performance plans, and evaluate and sign employee performance evaluations. 

  • Resolve employee performance problems and issues, disputes, and informal grievances and issue corrective actions and initiate discipline as needed. 

  • Recruit, retain, and develop top talent focused on delivering high-quality products, services, and solutions.  

  • Actively participate in team meetings with the Senior Director of Application Services and as part of the Extended IT Leadership Team (ITLT+). 

 

New product implementation :

  • Direct, coordinate, and manage team activities in the implementation of new campus applications to meet Mines' changing needs. 

  • Direct, coordinate, or deliver, as appropriate, new, or advanced services according to established policies, procedures, and plans, and assist planning for continuing services. 

  • Participate in the ITLT+ to identify trends and to operationalize Mines strategy into action plans.  

 

Outreach and communication:

  • Communicates frequently with the various teams and stakeholders engaged in supporting our business applications including application administration, application solutions development & integration, and business systems functional support.  Communications include project updates, system availability updates, and ticket updates.   

  • Ensures ticket resolution, keeps projects moving forward, and delivers expected results.  

 

Minimum Qualifications

  • Bachelor's degree from a four-year college or university in business, computer science, IT management/administration, instructional/educational technology, or equivalent advanced technical training and experience. Individuals without a related degree may be considered if they demonstrate possession of the same knowledge level found in a degree but have attained advanced knowledge through a combination of work experience and intellectual instruction using a 1:1 substitution.  

  • 5+ years of experience as an application administrator or developer. 

  • 1+ years of experience managing an applications team  

  • Significant and progressive system administration and application software experience including experience as a lead administrator on major application projects. Experience must include: 

  • Broad range of business applications knowledge 

  • Demonstrated ability to lead a team to diagnose and resolve technical problems 

  • Proven ability to manage resources and successfully implement large and small projects. 

 

Preferred Qualifications

  • Experience working at an educational institution 

  • ITIL Certification  

  • Agile Certification 

  • Experience working with, configuring, or administering a variety of business applications such as Workday, Okta, Microsoft 365 

Salary and Benefits

$119,250 - $132,500

Mines takes into consideration a combination of candidate’s education, training and experience as well as the position’s scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.

Colorado School of Mines offers a robust portfolio of benefits for all employees. For this role, that includes:

  • Flexible health and dental care options
  • Generous sick/vacation time: 13 paid holidays per year – including a week-long winter break for entire campus.
  • Fully vested retirement plan on first day of employment, with generous employer contribution
  • Tuition benefits (6 credits per year for employees, 50 percent discount for dependents)
  • Free RTD Ecopass

All Mines employees also have access to discount programs through the State of Colorado and free tickets for Mines Athletics home games, as well as access to the state of the art Recreation Center (fitness classes and training, swimming pool and more) and equipment rentals through the Outdoor Rec Center. We are proud to have recently opened an on campus daycare center. For more details about benefits at Mines, visit mines.edu/human-resources/benefits.

How to Apply

Complete an online application (personal information, demographic information, veteran status)

  • Upload a resume or CV
  • Upload a cover letter

Candidates must be currently authorized to work in the United States. Visa sponsorship is not available for this position.

This posting may be used to fill more than one vacancy based on business needs.

References will not be contacted until later in the selection process and you will be informed before that contact is made.

Application review will begin December 15, 2025. This posting will remain open until filled and may close without notice. For best consideration, apply by December 14, 2025 at 11:59 p.m. as applications received after that date may not be reviewed.

It is the intent of Mines to comply with the applicable requirements of the Americans with Disabilities Act and the Americans with Disabilities Act Amendments Act of 2008, and their implementation rules and regulations, in support of equal opportunities for qualified applicants with disabilities. To meet this goal, Mines will make reasonable accommodations during the employment selection process and within our working environment.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on our site as a result of your disability. You can request a reasonable accommodation by contacting our Human Resources team at  [email protected] or 303.273.3250 for assistance.

Successful Completion of a Background Investigation is Required for this Position.

About Mines & Golden, CO

When the world looks for answers, the world looks to Mines.

Colorado School of Mines is a top-ranked public university solving the grand challenges facing our society, particularly those related to the Earth, energy and the environment. Founded in 1874 with specialties in mining and metallurgy, Mines’ scope and mission have continually expanded to meet the needs of industry and society. Today, we are the No. 36 public university in the nation, recognized for our innovation and undergraduate teaching in science, technology engineering and math (U.S. News and World Report, 2025).

Mines graduates are change makers, boundary breakers and problem solvers. Since our earliest days, a Mines education has been and continues to be a transformational opportunity, with one of the strongest returns on investment out there for talented STEM students of all backgrounds.

At the same time, Mines faculty members are pushing their fields in new directions, whether that’s manufacturing, space resources, quantum engineering, carbon capture or more. Mines was recently classified as a R1 “Very High Activity” research institution by Carnegie, a notable feat for any university but particularly one of our size.

That size – roughly 8,200 undergraduate and graduate students – also translates to a close-knit campus community, where employees have opportunities to get involved in multiple ways, continued professional learning is valued and everyone can make an impact.

Community Alliance groups bring together employees for professional development, networking, and community involvement, and all Mines employees also have access to the wealth of activities happening every day on campus – nationally-renowned speakers, special events and Mines traditions like Engineering Days, just to name a few.

And don’t get us started on our hometown. We are located in the heart of Golden, Colorado --with its charming historic downtown and nearby hiking trails – and in close proximity to all that Denver and the Rocky Mountains have to offer. That includes the sunny, high-altitude climate and outstanding outdoor recreation opportunities that make the Denver area an ideal place to live, work and play.

Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world’s problems and educating the next generation of change makers? Are you an individual who values a community where our individual perspectives and experiences enrich the educational and work experience?

Look to Mines.

Equal Opportunity

Colorado School of Mines is committed to equal opportunity for all persons.  Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.

Mines’ commitment to nondiscrimination, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a talented student body and workforce.

Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequality or concerns for safety.

 

Colorado's premier engineering and applied science university for 150 years and counting