Are you ready to drive positive change and make a lasting impact? We're looking for a dynamic HR Business Partner to join our Human Resources team in Heredia, Costa Rica as a temporary employee for 12 months.  

As our HR Business Partner, you'll play a crucial role in shaping our organization's success by implementing innovative HR strategies that empower our employees and foster a thriving workplace culture.  

In this role, you will be able to play a key role in performance management, reimagining our employee experience, and increasing our engagement score.     

 

What You’ll Do: 

• Partner with Global HR Team to develop and execute cutting edge HR strategies that align with our goals 

• Support implementing new processes and procedures that will help us scale as an organisation 

• Ignite the potential within our employees through effective performance management programs that drive growth and development 

• Be the go-to HR expert for your client group, providing guidance and support to managers on all HR-related matters 

• Build bridges as you handle employee relations with finesse, resolving conflicts, managing disciplinary actions, and overseeing grievance procedures 

• Be the architect of an inclusive and positive work atmosphere that boosts employee engagement and satisfaction levels 

• Collaborate across talent pillars to support the employee experience while working to grow and simplify global programming 

• Stay ahead of the curve by keeping up with industry trends and best practices 

 

Must Haves: 

• Minimum 3 years of experience as a HRBP or HR Generalist of cross functional resources in a large and/or matrixed organization 

• Deep practice in communication with HR Teams, and employees through all levels of an organization 

• Demonstrated ability to establish trust and inspire confidence across various levels of an organization 

• Proven track record of driving pragmatic decision-making in a collaborative, fast-paced, team-based environment 

• Strong leadership skills, including the ability to lead, delegate, motivate, mentor, and build high-performing teams 

• Exceptional ability to handle conflict, challenging situations, and work effectively with diverse working styles 

• Strategic and tactical expertise in organizing and structuring operational activities 

• Proficient in mediation, negotiation, and delivering impactful presentations 

 

 What We Offer:  

• Global maternity and parental leave  

• Competitive benefits packages 

• Vacation, compassionate leave 

• Access to online services for families and new parents 

• 13 affinity groups 

• Internal learning and development programs 
• Asociación Solidarista (voluntarily)

 

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible!  Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week, at Zona Franca Metro in Heredia.