Posted:
5/17/2026, 9:48:01 PM
Location(s):
Metro Manila, Philippines ⋅ Pennsylvania, United States ⋅ Manila, Metro Manila, Philippines ⋅ Philadelphia, Pennsylvania, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support
The role of the Project Lead is an individual contributor responsible for providing leadership, project management expertise and direction in all of phases of transition for all future ELS Clinical Solutions work stream or process. The Project Manager will be liaising with various ELS Clinical Solutions stakeholders including executing operational strategies on growth expansion & transformation, work with REPH operational and shared services teams following the REPH Transition and Transformation methodology that meet stakeholder needs.
In addition, the role will also include management support of text and video content management systems as part of its pilot phase. Ensure proper communication of, and adherence to, instructions and deadlines. Track and manage content data, verify accuracy, and communication to stakeholders. Maintain single source of truth protocol for data consistency, and other support as needed.
Accountabilities:
SME and Vendor Support and Management: Provide content management system training and support, ensure instructions for content creation or evaluation has been communicated effectively, and facilitate required documentation, assignment schedules, and payments.
Customer Ticket Support: Coordinate PE related customer service tickets and investigate any customer questions or concerns.
Data Management: Maintain single source of truth to manage disparate data across various systems and single version of truth for accurate data delivery. Collaborate with Product, Informatics, and third-party vendors to create and/or modify video outputs and metadata as needed. Support text and video content releases and manage customer communication.
Content Management: Ensure data accuracy, on time and on spec delivery of content to the proper workstream, and coordination of third-party content.
Qualifications:
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Website: https://www.relx.com/
Headquarter Location: London, England, United Kingdom
Employee Count: 10001+
Year Founded: 1993
IPO Status: Public
Industries: Analytics ⋅ Business Information Systems ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Insurance ⋅ Risk Management