Senior Loan Administrator - Loan Operations

Posted:
1/14/2026, 5:18:03 AM

Location(s):
Arizona, United States ⋅ Phoenix, Arizona, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics

Job Title:

Senior Loan Administrator - Loan Operations

Location:

CityScape

What you'll do:

The Senior Loan Administrator collaborates closely with Borrowers, Loan Officers, Relationship and Portfolio Managers, Credit Analysts and Underwriters, Internal and External Legal counsel, and internal Loan Operations team members, as well as Title and Escrow agents, to ensure the timely closing of loans within the Commercial Real Estate Portfolio.

The Senior Commercial Real Estate Loan Administrator will take the lead to proactively process a pipeline of diverse, demanding and complex Commercial Real Estate loans. The position is responsible for managing loan closing activities for new Commercial Real Estate loans, modifications, renewals and extensions.

  • Actively works on obtaining post-closing conditions to avoid delinquencies.
  • Collaborate with Team Lead to assist where necessary, including but not limited to training and mentoring less experienced Loan Administrators.
  • Independently and effectively manage their individual pipeline of diverse and complex loans assigned to them to ensure timely and accurate closings.
  • Review and understand loan terms and conditions of loan approvals.
  • Analyze transaction types and determine necessary due diligence items and legal documents required to ensure accurate closings and compliance with bank and regulatory requirements and procedures.
  • Initiate customer contact and coordinate receipt and review of outstanding due diligence items.
  • Direct internal Loan Support Group or outside counsel to prepare necessary loan documents.
  • Participate in document negotiations with borrower, legal counsel and lending personnel.
  • Identify any obstacles to closing and present viable alternatives and solutions.
  • Review title and work with Title Officer and/or legal counsel to resolve any outstanding title issues ; prepare escrow instructions.
  • Facilitate loan closing and reconcile all fees and expenses at closing.
  • Work with necessary Loan Servicing teams to assist with customer inquiries.

What you'll need:

  • 5+ years of related experience in Loan Administration, Lending and/or Deposit Sales, or similar field.
  • High school diploma required.
  • Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
  • Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Knowledge of one or more loan types.
  • Proficient in multi-tasking in a team oriented environment and focused on the highest standards of client service.
  • Intermediate speaking and writing communication skills.

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.  AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [email protected] or call 602-386-2488.  When contacting us, please provide your contact information and state the nature of your accessibility issue.  We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation