Dedicated Advanced Service Technician

Posted:
11/3/2024, 4:00:00 PM

Location(s):
Victoria, Australia

Experience Level(s):
Mid Level

Field(s):
Customer Success & Support

RaceTrac Company Overview

Job Description:

The Dedicated Advanced Service Technician is responsible for the continued maintenance and repair of the RaceTrac Travel Center and/or EDO stores they are designated. This individual assesses, develops protocol, and is responsible for the maintenance and appearance to ensure the operability of their store at all times.

Responsibilities:

  • Resolves maintenance and services issues at the RaceTrac Travel Center to ensure full operability 24/7, ultimately increases the profitability of the company.
  • Treatment of stained areas with chemical degreaser and completely pressure washes sections of the store each day.
  • Cleans rooms, hallways, restrooms, and all other work areas.
  • Maintain all trash on site during their shift.
  • Ensures each job is performed at a high level of skill and with optimal customer service.
  • Serves as a knowledge expert in general maintenance functions including, but not limited to: HVACR, electrical, plumbing, carpentry, foodservice/beverage amenities, and petroleum dispensing systems.
  • Accurately maintain equipment, tools, and inventory on site.
  • Provides project support to cross-functional departments in various initiatives related to stores.
  • Responds to additional ad hoc maintenance requests communicated from store personnel as needed.
  • Maintains knowledge of local and state guidelines for facility services as necessary.
  • Performs other work-related duties as assigned.
  • Works with other ASTs to cross train in multiple trades.
  • Has the ability to lift up to 50 pounds and to repeatedly bend, stand and reach while on the job.

Qualifications:

  • General maintenance knowledge and repair procedures required.
  • Ability to use common tools and office equipment required.
  • Food and Beverage equipment repair knowledge preferred
  • Fuel dispenser and pump repair knowledge preferred
  • Technical School training in HVACR or electrical preferred
  • Experience in a retail maintenance environment preferred
  • Basic Microsoft office knowledge
  • 4+ years work experience preferred