At Zopa, Analysts are the people who turn curiosity into clarity and data into direction. We’re a bank built on doing things differently and growing fast. Over the past two years, we’ve grown more than 25% year-on-year. As Zopa scales, our Operations teams need more than reporting. They need insight that shapes decisions, scalable MI frameworks and analysts who can own complex problem areas end to end.
We are looking for a Level 11 Senior Data Analyst – Collections & Recoveries to own and evolve our operational MI capability. This is a higher impact, more autonomous role focused on transforming how performance is measured, understood and improved.
The Role
You will operate as a senior analytical partner to Collections leadership, owning key performance areas and driving step changes in reporting quality and scalability.
The focus is not just on producing MI, but on redefining it. You will assess existing reporting frameworks, identify gaps or inconsistencies and design scalable, well governed metric structures that support better decision making.
You will work within the Collections function, partnering closely with Operations and Lending stakeholders. You will influence senior stakeholders and proactively identify where insight can unlock efficiency, improve customer outcomes or reduce risk.
This role suits someone who thrives in ambiguity, enjoys shaping problem statements and wants to drive measurable operational impact.