Project Role : Technology Architect
Project Role Description : Review and integrate all application requirements, including functional, security, integration, performance, quality and operations requirements. Review and integrate the technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software and security.
Must have skills : Cloud Infrastructure
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : graduation mandatory

The Role: Manage end to end tenant lifecycle processes from tenant delivery, partner operations and contract terminations. Review commercials and interface with the sales and account management organizations Actively review, initiate and resolve process and technical gaps in these portfolios Perform complex data analysis and make business determination Create reports and dashboards for monthly, quarterly and yearly reviews Handle escalations and manage stakeholder expectations Work in a high energy and performing work environment Key Skills: 2-3 years of operations/service delivery experience with a cloud SaaS company Fair understanding of Service Operations Analysts with Incident Management exp Strong Excel skills Experienced in stakeholder management and handling escalations Ability to take decisions in a dynamic environment and with unstructured information Excellent customer service and solution orientation. Strong communication skills, a strong team player and flexible in work timing to support the diverse geographical locations of stakeholders.

graduation mandatory

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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