Job Title:  Real-Estate Business Systems Administrator

Department:  Agency Business Applications

Location:  Remote

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

Provides system administration support for Real-Estate platforms, to include but not limited to:  ResWare, Rynoh, Softpro, Qualia, SnapClose, TrackerPro, Title Express, Qualia, RamQuest, Power Automate, Power Apps, and PowerBI.

Responsibilities:

• Assist Lead Architect and Product Owner with architecture of platforms
• Responsible for change management of Real-Estate platforms
• Responsible for Real-Estate technical systems administration, installation, configuration, application administration, workflow administration, including security, web functionality, and alert functionality
• Design, develop and produce business and financial reports using report writing tools
• Tier 3 Support:  assist users with escalated client/desktop support issues, backend server and database issues
• Assist with development instructional material
• Manage upgrade of platforms, configure new capabilities and rollout changes
• Integrate other ERP\LOB systems into the various Real-estate technology platforms

Requirements:

• Experience writing SQL queries\scripts
• Experience installing and configuring LOB Microsoft Windows based client/server applications.
• Experience integrating LOB systems via API, Service Accounts, etc.
• Excellent understanding of financial business processes within a Title Agency
• Self-directed and highly motivated, with the decisiveness and flexibility necessary to operate successfully in a changing, rapid-growth, hands-on environment
• Strong communication skills providing the ability to communicate well, both oral and written, across the organization
• Ability to recognize and solve business problems by applying appropriate use of logic to quickly isolate the trends or problems
• Knowledge of Azure environments is preferred
• Knowledge of SOX and/or SOC2 guidelines (preferred but not required)

Education/Experience:

•  Bachelor’s degree in IT, Real-Estate, related field and/or experience
• Minimum 3 years’ experience with Real-Estate Title system administration

Benefits & Perks:

• Competitive Compensation
• Industry Leading Healthcare
• Savings and Investments
• Charitable Giving Programs
• Offering hybrid work option           
• Opportunities for Growth
• Parental Leave
• Generous time away