Front Door Ambassador

Posted:
8/6/2024, 5:00:00 PM

Location(s):
Macau, China ⋅ Cotai Landfill Zone, Macau, China

Experience Level(s):
Junior

Field(s):
Customer Success & Support

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Job Responsibilities:

  • Responsible for the accurate, courteous and efficient luggage handling for hotel guests. Establish a sincere warm impression to guests when they arrive and depart

  • Conduct duties in the assigned Place of Work and provide a courteous, professional, efficient and flexible service consistent with MGM Standard Policies & Procedures in order to maximize guest satisfaction

  • Ensure to have first-hand knowledge on what’s happening in town, and provide accurate and update information to any inquiry from guest or visitor in order to anticipate their needs

  • Provide prompt, courteous and efficient assistance when handling guest request under any circumstance

Job Requirements:

  • Male Only

  • Bachelor degree or above

  • 1 year or above customer service experience

  • Previous experience as model or greeter would be an advantage

  • Good communications skills

  • Good grooming and presentable

  • Fluent in English / Mandarin, proficient in other languages such as Korean, Thai would be an advantage