At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

PDM Program Manager

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Quality Technician

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

As a Quality Technician, you will support the Quality Control (QC) team with implementing and maintaining our Infrared quality system, including conducting data audits, establishing controls, and providing training or feedback on related software, tools, and methodologies. Partner with the Service Manager and Leads to establish and report out on Key Performance Indicators (KPIs) and customer cases, while maintaining documentation in the process.

Responsibilities:

• Remotely review and conduct quality checks on infrared electrical inspections, along with onsite audits.
• Generate and deliver detailed inspection reports to clients when required.
• Analyze and enhance infrared images using proprietary infrared camera software.
• Provide constructive feedback to field technicians to improve the quality and accuracy of data collection and reporting.
• Offer insights and recommendations to management to enhance safety practices, reporting standards, and data collection processes.
• Collaborate with the Customer Experience and Scheduling teams to prioritize tasks and address client-related concerns.
• Complete inspection tasks in the project management system to advance workflow and trigger subsequent steps in the process.
• Supports activities related to quality management within the assigned organizational unit.
• Executes and assists the assigned organization with quality content, tools, and systems.
• Reports quality issues data, ensuring adherence to quality management system at all stages.
• Acquires and reports quality metrics and KPIs accurately and in a timely manner to facilitate the analysis and management of relevant processes.
• Perform tasks assigned in a safe manner, setting an example for others to exercise safety in their daily activities.
• Supports training of Infrared operations teams on relevant elements of quality management, supports implementation, and promotes opportunities for improvement.
• Travel to Customer sites as required (up to 50% of the time).
• Perform additional duties and participate in special projects, as assigned.

Your Background:

• High School Diploma Required.
• 3+ years of experience in a similar role.
• Safety oriented mindset with strong awareness of hazards and alertness to danger.

• Understanding of ABB PPE requirements.
• Basic computer skills in current software platforms.
• Flexibility and willingness to learn new software programs/field software.
• Ability and willingness to follow detailed and defined guidelines.
• Effective communication skills both verbal and written.
• Strong attention to detail.

About Us:

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age,  race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable  accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

Go to myBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. 
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid.  Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave – up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions 
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays.  Vacation is provided based on years of service for hourly and non-exempt positions. 

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.