The opportunity

The role will work closely with various stakeholders to provide communication for various distribution channels of the HK retirement business.  The candidate will be responsible for curating marketing & communication messages, developing materials to support effective channel communication and also need to liaise and coordinate with communication peers and key stakeholders from the insurance and asset management units in executing customer communications as required.

Key responsibilities include:

• Work with different stakeholders from our distribution channels to ensure a smooth execution of communication and engagement programs that will enhance Manulife MPF/pension image and position to achieve both acquisition and retention targets
• Support the team in the planning and implementation of channel education and engagement initiatives in preparation for the launch of eMPF
• Actively involved in various copywriting, video production and event management
• Keep informed of developments in the fields of marketing and communications, and use this information to help the team operate with initiative and innovation

Knowledge and Skills:

• Strong marketing and communication (both oral and written) skills
• Experience overseeing the design and production of print materials and publications, and social media content creation, monitoring and management
• Experience in collaborating with agents, banks and brokers an advantage
• Ability to work independently and responsibly while managing numerous projects simultaneously
• Superb interpersonal skills
• Excellent time-management skills

What we are looking for

• University graduate with Degree in Journalism, Public Relations, Marketing or Communications
• 4+ years of solid experience in corporate/marketing communications, preferably from leading brands/ MPF or financial industr
• Excellent spoken and written English and Chinese
• Enthusiastic with a "can-do" attitude
• Creative, self-motivated and willing to challenge status quo
• Strength in issue management and problem solving
• Highly organized and attention to details
• Ability to deliver quality work under pressure
• Quick to adopt new skills and adapt to fast-changing environment

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

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